Unable to Complete Azure for Students Verification

Zakaria Lechguer 0 Reputation points
2026-11-04T20:29:11.64+00:00

Hello,

I am a second-year engineering student at the National Institute of Statistics and Applied Economics in Morocco.

I am trying to activate the Azure for Students offer using my personal Microsoft account, with my university email address for academic verification.

However, I consistently receive the following error:

"Unable to complete Azure for Students verification. Please try again shortly or contact us."

What I have checked so far:

  • I can successfully sign in to my university Microsoft account.

My university has an active Microsoft Entra directory.

  • I have selected the correct university directory in the Azure Portal.

No Azure subscriptions are currently visible in my account.

I have tried signing in with both my personal Microsoft account and my university account.

I have also encountered the authentication errors AADSTS50020 and AADSTS50058.

My questions:

Could this issue be related to my university's domain not being recognized by the Azure for Students verification system?

Is there a separate activation process after academic verification?

Could my personal Microsoft account have an eligibility or verification issue?

Is it possible to request a manual review of my student verification?

I would appreciate guidance from a Microsoft employee or an Azure for Students specialist who could help investigate this issue.

Thank you for your time and assistance.

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

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