Getting "Device join error: 801c000e Directory_QuotaExceeded" when joining a computer to Entra/Intune

Jon Feilding 30 Reputation points
2026-11-04T18:09:47.96+00:00

I can't join new computers to the tenant. When I connect to join I get the error "Device join error: 801c000e Directory_QuotaExceeded"

This is a very small business with only 28 computers

More info:

Screenshot 2026-11-04 120745

Microsoft Entra directorySizeQuota:

Used: 501

Total: 500

Microsoft Security | Intune | Enrollment
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  1. Ömer Üçler 0 Reputation points
    2026-11-05T06:07:47.2033333+00:00

    Does this tenant have a verified custom domain other than onmicrosoft.com?

    Is this tenant a production environment with Microsoft 365 licenses, or is it a free/test environment?

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