Every few minutes I get a repeat of an alleged synchronisation errorThis message repeats:-

Tim Cummins 20 Reputation points
2026-11-04T15:42:59.84+00:00

The following message repeats several times a day:

15:20:14 Synchroniser Version 16.0.20527

15:20:14 Synchronising Mailbox ’Tim Cummins’

15:20:14 Synchronising Hierarchy

15:20:15 Synchronising server changes in folder ’Ajouter_�_votre_agenda.ics’

15:20:15 Downloading from server ’https://outlook.office365.com/mapi/emsmdb/?MailboxId=00034001-ff’

15:20:15 SyncMonitor triggered for Ajouter_�_votre_agenda.ics (0x80004005)

15:20:15 Error synchronising folder

15:20:15                              [80004005-501-4B9-560]

15:20:15                              The client operation failed.

15:20:15                              Microsoft Exchange Information Store

15:20:15                              For more information on this failure, click the URL below:

15:20:15                              https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560

Outlook | Windows | Classic Outlook for Windows | For home

Answer accepted by question author
Hornblower409 18,575 Reputation points
2026-11-05T04:38:45.1966667+00:00

@Tim Cummins said

15:20:15 Synchronising server changes in folder ’Ajouter_�_votre_agenda.ics’

Looks like you have subscribed to a published Internet Calendar and Outlook can't get a recent copy.

Do you see the ...votre_agenda.ics at File -> Account Settings -> Account Settings -> | Internet Calendars | ?

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Also check using Outlook Web https://outlook.cloud.microsoft/ for that Calendar under My Calendars or Other Calendars.

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If you can't find it in those places, come back and leave a comment on this Answer, we'll look for some less likely sources.

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