Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
Check the November invoice before paying: ₹1,749 shown in Cost Analysis may be an estimated, unbilled cost, while the Invoices page shows the finalized amount actually due.
1. Determine whether ₹1,749 is payable
- In the Azure portal, open Subscriptions, select your subscription, and check its offer/status.
- A normal Free Trial is disabled when its $200 credit expires.
- Charges beyond free allowances can occur if the subscription was upgraded to pay-as-you-go or its spending limit was removed. ^1^
- Open Cost Management + Billing → Cost Analysis.
- Set the scope to the affected subscription and the date range to November.
- Group the costs by Resource and then by Service name to identify exactly what produced ₹1,749.
- Open Cost Management + Billing → Invoices:
If the final invoice shows ₹1,749, it is an outstanding charge unless Azure Billing Support adjusts or waives it. Seeing a price while creating a resource does not itself prove a purchase, but deploying or continuing to use a paid resource can generate usage charges.
2. Stop the App Service charge immediately
If Cost Analysis identifies App Service:
- Open App Services and select the affected web app.
- Open its App Service plan.
- Either:
- Scale the plan down to the Free tier if the workload qualifies, or
- Delete the App Service plan if it is no longer needed.
Deleting or stopping only the web app is insufficient: an empty App Service plan continues to accrue charges according to its pricing tier and instance count. Also check for related Storage accounts, Key Vaults, Log Analytics resources, virtual networks, certificates, and reservations. ^4^
If the entire resource group was created only for this application, deleting the resource group removes its Azure resources. Back up anything required first; deletion is destructive.
3. Cancel the subscription if Azure is no longer needed
After backing up required data:
- Go to Cost Management + Billing.
- Select Subscriptions or Azure subscriptions.
- Select the subscription.
- Select Cancel.
- Choose Turn off resources, provide the reason, and select Cancel subscription.
Billing stops when cancellation completes, but Azure can still issue a final invoice for usage incurred before cancellation. ^5^
4. Request review of the unexpected charge
If the invoice is unexpected, do not assume it will automatically be waived. Open Help + support → Create a support request, select Billing, and choose the affected subscription. Include:
- The date the free credit expired
- The November invoice number
- The resource and meter shown in Cost Analysis
- That the resources were created for learning with the free credit
- A request to explain and review the charge, including whether a one-time adjustment is possible
Azure directs unrecognized-charge cases to billing support after reviewing the invoice and Cost Analysis. ^6^
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