The message normally means Visual C++ 2010 is already installed at a later revision than the copy bundled with the Ableton installer, so locate the installed entry rather than replacing it with the older package.
Find the installed version
- Press Windows key + R.
- Enter:
appwiz.cpl - In Programs and Features, look for:
- Microsoft Visual C++ 2010 x86 Redistributable
- Microsoft Visual C++ 2010 x64 Redistributable
- Check the Version column. If it is hidden, select View → Details.
The latest Microsoft-listed Visual C++ 2010 SP1 Redistributable is 10.0.40219.325, available separately for x86 and x64. Visual Studio 2010 is now out of support.^1^
The runtime files themselves are installed under:
-
%SystemRoot%\System32 -
%SystemRoot%\SysWOW64
However, do not manually move or replace files in those folders.^2^
Continue the Ableton installation
If the message has an OK, Close, or Continue option, close that prerequisite message and allow the main Ableton installer to continue. A newer 2010 runtime should not normally be downgraded merely because the application's bundled prerequisite is older.
If the entire Ableton installation stops:
- Restart Windows.
- Right-click the Ableton installer and select Run as administrator.
- If it still stops at the same message, obtain the current installer for that exact Ableton Live version from Ableton. Microsoft recommends contacting the application vendor when an application’s installer requires a particular runtime.^1^
Repair only if the installed runtime is damaged
Do not remove every Visual C++ package; different applications can require different releases and architectures.
If Programs and Features shows Visual C++ 2010 but the Ableton installer reports that the runtime is missing or unusable:
- Select the applicable Microsoft Visual C++ 2010 Redistributable entry.
- Select Change, then Repair, if that option is available.
- Restart Windows and retry Ableton.
If repair is unavailable, download Microsoft’s Visual C++ 2010 SP1 package from the official legacy-download table and run the architecture required by the application:
- Install x86 for a 32-bit application, even on 64-bit Windows.
- Install x64 for a 64-bit application.
- Both packages can be installed side by side when applications require both architectures.^1^
If the redistributable itself fails, collect its installation logs using Microsoft’s Visual Studio and .NET Log Collection Tool. After running Collect.exe, inspect %TEMP%\vscollect.zip for files beginning with dd_vcredist_; those logs distinguish permissions, locked files, damaged packages, and Windows Installer cache problems.^3^
References