Are there any problems starting Microsoft Teams?

Dear Rav Eddy,

Thank you for reaching out. I tested Teams in my own environment on the desktop app, on the web and on mobile, and it opens normally on all three. This suggests the issue may be specific to your device or account, so I'd like to understand exactly what you're seeing.

Could you please let me know the following?

1. What happens when you open Teams? Does the app start and then fail to load, show a blank or white window, close by itself, or not appear at all?
2. Do you see any error message or error code? If so, please share the exact error message and share it with me.
3. Which version are you using? Please tell me whether it is the Teams desktop app, the web version or mobile, and which version of Windows or macOS you are on.
4. Does Teams on the web work for you?

In the meantime, please try these troubleshooting steps: 

1.Microsoft Teams: update to the latest version.

2.Sign out and log back in: This will refresh your account linking and may resolve the issue. 

3.Clear Teams cache: Cached data can sometimes cause problems. Clear the Teams client cache

4.Reinstall Teams: If the problem persists, try completely uninstalling and reinstalling it. 

• Uninstall first: Uninstall Microsoft Teams
• Then reinstall: Download Microsoft Teams Desktop and Mobile Apps | Microsoft Team

Please share these details when you can, and I'll be glad to guide you through the next steps.

Thank you very much for your time and your cooperation.