iOS PowerPoint Update Broke Native AirPlay Full-Screen Presentation on Apple TV

Question

iOS PowerPoint Update Broke Native AirPlay Full-Screen Presentation on Apple TV

HALL, CHRISTOPHER D 5

A recent update completely broke full-screen presentations over AirPlay. The old icon showing a screen with a play button is missing, and the app now fails to trigger full-screen mode on Apple TV.

Instead of a clean, widescreen slideshow, it just mirrors my iPhone 16 Pro Max editing screen. The TV shows all my settings, sidebars, and navigation arrows, squishing the actual slides inside massive black borders.

I am on a managed corporate device, meaning I cannot use third-party apps or workarounds. I have tried completely reinstalling the app, resetting my phone's network permissions, restarting the Apple TV, and launching the app in landscape mode. Nothing works. The app is completely failing to recognize the Apple TV as a presentation display. Please restore the manual external screen presentation button or fix this automatic AirPlay handshake bug.

HALL, CHRISTOPHER D 5 Reputation points

2026-11-03T17:45:39.8566667+00:00

I’m running iOS 27.0.1 on an iPhone 16 Pro Max, and my PowerPoint version is 2.115.2 (26103035). The full-screen AirPlay presentation issue is occurring with this configuration.

I'm blocked from running betas. I'm just trying to get back to normal to give my daily presentations.
Bergman, Ross 0 Reputation points

2026-11-04T02:46:30.19+00:00

The OP is not experiencing the previously cited SlideOver functionality breaking presentation mode. This is a brand new issue introduced after 2.115.1 (which crashed whenever it was backgrounded due to keeping a database handle open in the background) and 2.115.2, which no longer enters presentation mode, and only supports slide show mode in landscape orientation.
Francisco Montilla 31,820 Reputation points Independent Advisor

2026-11-04T13:48:53.3366667+00:00

@Bergman, Ross is right here, I confused this with the older multitasking bug.

So as your device is locked down and you cannot roll back the app or jump onto a TestFlight build, the best way to get your presentations back is to open the presentation inside the unified Microsoft 365 Copilot app instead of the standalone PowerPoint app.

If you already have the main Microsoft 365 app installed on your phone, or can grab it from your corporate self service portal, open your deck from there while connected to the Apple TV. The unified app runs on a separate release build, then its presentation engine still triggers the proper full screen AirPlay handout to the external screen without showing all the editing sidebars.

Let me know if you have access to the Microsoft 365 app on that phone and if launching the slide show from there gets it working properly on the TV.
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T14:35:29.3+00:00

Good morning and thanks for the feedback. I have the Copilot app, but it is not getting me to presenter mode. I am willing to attempt any other steps that you'd suggest with the app if you're willing to share. Thanks!
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T14:51:21.6133333+00:00

Since we obviously see a problem with the update, how do problems like this usually get corrected?
CG 0 Reputation points

2026-11-04T17:06:46.3066667+00:00

Same problem here, and it isn’t limited to AirPlay or iPhone. Since PowerPoint 2.115.2 installed automatically on 3 November, my iPad Pro no longer presents correctly over a wired HDMI connection either. Instead of a full-screen slide, the projector mirrors the whole iPad screen, and thus a large black border around the slide. A colleague’s iPad has the same problem since the same update. The identical files present perfectly from PowerPoint on a Mac, so this appears to be a regression in the iPad app’s external-display handling, not a cable or settings issue. I’ve submitted feedback through the app. Could Microsoft confirm this is a known regression and when a fix is expected? Thanks.
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T18:14:28.0366667+00:00

Thanks CG. Glad to know it's not just me and my coworker, but sad to know it's effecting business. I also submitted feedback, and I hope they address it quickly.
JG 0 Reputation points

2026-11-05T00:24:44.07+00:00

Same issue here. I was teaching on 2 and 3 Nov on the same amphi with the same setting — wired HDMI to projector, and extended display setting. On Nov 2 everything was fine. On Nov 3, if I stay on Extended display the projector would show only the background of the iPad. If on Mirror display, it would show a much smaller version of the presentation with black bands around it. I worked with the IT team to diagnose. We replicated in other amphis, and played with the settings to no avail. Is there a way to roll back to previous app version while this is fixed? The update was pushed automatically through App Store.
Yifang 0 Reputation points

2026-11-05T11:01:18.0766667+00:00

The app can no longer launch full-screen presentation mode on Apple TV and automatically falls back to screen mirroring.

Please fix this issue as soon as possible. Thank you for your assistance.
Sharpe, Arthur 0 Reputation points

2026-11-05T13:38:29.0466667+00:00

Up until just a couple weeks ago - teacher would present PPT on the AppleTV and students would see the appropriate full screen output. Now out of nowhere if teacher turns on NOTES or PRESENTER VIEW the students see the exact replicate of the teacher iPad screen. No longer functions as a "secondary" screen as expected.

thanks

4 answers

Your answer

HALL, CHRISTOPHER D 5 Reputation points

2026-11-03T17:45:39.8566667+00:00

I’m running iOS 27.0.1 on an iPhone 16 Pro Max, and my PowerPoint version is 2.115.2 (26103035). The full-screen AirPlay presentation issue is occurring with this configuration.

I'm blocked from running betas. I'm just trying to get back to normal to give my daily presentations.
Bergman, Ross 0 Reputation points

2026-11-04T02:46:30.19+00:00

The OP is not experiencing the previously cited SlideOver functionality breaking presentation mode. This is a brand new issue introduced after 2.115.1 (which crashed whenever it was backgrounded due to keeping a database handle open in the background) and 2.115.2, which no longer enters presentation mode, and only supports slide show mode in landscape orientation.
Francisco Montilla 31,820 Reputation points Independent Advisor

2026-11-04T13:48:53.3366667+00:00

@Bergman, Ross is right here, I confused this with the older multitasking bug.

So as your device is locked down and you cannot roll back the app or jump onto a TestFlight build, the best way to get your presentations back is to open the presentation inside the unified Microsoft 365 Copilot app instead of the standalone PowerPoint app.

If you already have the main Microsoft 365 app installed on your phone, or can grab it from your corporate self service portal, open your deck from there while connected to the Apple TV. The unified app runs on a separate release build, then its presentation engine still triggers the proper full screen AirPlay handout to the external screen without showing all the editing sidebars.

Let me know if you have access to the Microsoft 365 app on that phone and if launching the slide show from there gets it working properly on the TV.
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T14:35:29.3+00:00

Good morning and thanks for the feedback. I have the Copilot app, but it is not getting me to presenter mode. I am willing to attempt any other steps that you'd suggest with the app if you're willing to share. Thanks!
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T14:51:21.6133333+00:00

Since we obviously see a problem with the update, how do problems like this usually get corrected?
CG 0 Reputation points

2026-11-04T17:06:46.3066667+00:00

Same problem here, and it isn’t limited to AirPlay or iPhone. Since PowerPoint 2.115.2 installed automatically on 3 November, my iPad Pro no longer presents correctly over a wired HDMI connection either. Instead of a full-screen slide, the projector mirrors the whole iPad screen, and thus a large black border around the slide. A colleague’s iPad has the same problem since the same update. The identical files present perfectly from PowerPoint on a Mac, so this appears to be a regression in the iPad app’s external-display handling, not a cable or settings issue. I’ve submitted feedback through the app. Could Microsoft confirm this is a known regression and when a fix is expected? Thanks.
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T18:14:28.0366667+00:00

Thanks CG. Glad to know it's not just me and my coworker, but sad to know it's effecting business. I also submitted feedback, and I hope they address it quickly.
JG 0 Reputation points

2026-11-05T00:24:44.07+00:00

Same issue here. I was teaching on 2 and 3 Nov on the same amphi with the same setting — wired HDMI to projector, and extended display setting. On Nov 2 everything was fine. On Nov 3, if I stay on Extended display the projector would show only the background of the iPad. If on Mirror display, it would show a much smaller version of the presentation with black bands around it. I worked with the IT team to diagnose. We replicated in other amphis, and played with the settings to no avail. Is there a way to roll back to previous app version while this is fixed? The update was pushed automatically through App Store.
Yifang 0 Reputation points

2026-11-05T11:01:18.0766667+00:00

The app can no longer launch full-screen presentation mode on Apple TV and automatically falls back to screen mirroring.

Please fix this issue as soon as possible. Thank you for your assistance.
Sharpe, Arthur 0 Reputation points

2026-11-05T13:38:29.0466667+00:00

Up until just a couple weeks ago - teacher would present PPT on the AppleTV and students would see the appropriate full screen output. Now out of nowhere if teacher turns on NOTES or PRESENTER VIEW the students see the exact replicate of the teacher iPad screen. No longer functions as a "secondary" screen as expected.

thanks

Answer 1

Hello all,

The best workaround left on a locked down corporate device is to run the presentation through PowerPoint for the Web inside Safari or Microsoft Edge.

To answer how these bugs actually get fixed and addressed for everyone else jumping into the thread, since this is a peer to peer community forum, Microsoft engineers do not actively monitor threads here for bug reports and there is no way on iOS to roll back an App Store update unless your corporate IT department specifically deploys an older cached enterprise package through Microsoft Intune.

When a widespread regression like 2.115.2 happens, the mobile engineering team tracks the spike through the in app diagnostic telemetry, which is why using the Send Feedback button inside PowerPoint settings is the best way to get it on their radar so they can push a 2.115.3 hotfix to the App Store.

In the meantime, to get your slides full screen on the Apple TV or HDMI projector, open Safari or Edge on your iPhone or iPad, go to office.com, and sign in to your corporate account to open the presentation in your browser. Once the file loads in the browser, tap the three dots or share menu in the browser bar to request the Desktop Website so it gives you the full web ribbon instead of the mobile preview. Connect your device to the Apple TV via AirPlay or plug in your HDMI adapter, rotate your phone or iPad physically into landscape orientation, and tap Slide Show then Play from Beginning inside the browser window. Tap the full screen expansion arrows inside the web player and the browser will push a clean, edge to edge widescreen slide feed to the TV without any of the app editing sidebars.

Let me know if running the deck in desktop mode through your browser gets it filling the Apple TV screen properly while we wait for Microsoft to push the next patch.

Answer 2

Hello,

First off, I have to clarify that this public forum is staffed by users just like you, not Microsoft employees, so we do not have any backdoor ability to fix the app or push out code to restore old buttons.

What you are experiencing looks like the system wide AirPlay presentation breakage that Apple shipped in the recent iOS 27 update. Apple fundamentally changed how the operating system handles the second screen extension APIs over AirPlay, which killed the dedicated presenter views for software like PowerPoint and causes your display to instantly fall back into a standard device mirror.

Since you are on a corporate device, my ability to find a workaround might be a bit limited if your IT locks things down heavily.

Just to give us a starting point for diagnosis, what exact iOS 27 subversion is currently on that phone and what version build of PowerPoint is installed right now? Also, does your corporate management block you from running local betas via TestFlight if we need to see if a newer test build patched this broken handshake logic?

Please let me know.

Answer 3

Ross Bergman 0

A bit technical, but with a MacBook and ipatool I was able to download and reinstall / sideload the prior version of the software last night. I’ll have to test subsequent releases using my iPhone before updating my iPad again. AI can explain the steps (or perform them for you).

Stefan Blom 357.1K Reputation points MVP Volunteer Moderator

2026-11-04T18:57:38.6833333+00:00

If the problem is with a specific combination of hardware and Microsoft software, you may want to report it to both Apple and Microsoft.

One way to report software bugs to Microsoft would be via the portal at https://feedbackportal.microsoft.com/feedback/forum/af2977de-2f1c-ec11-b6e7-0022481f8472.
HALL, CHRISTOPHER D 5 Reputation points

2026-11-04T19:06:22.1433333+00:00

I already did that yesterday.
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator

2026-11-04T19:12:05.5+00:00

If this is in a business / organization environment, maybe you (or the local Office admin) would also want to open a support ticket with Microsoft business support.
Ross Bergman 0 Reputation points

2026-11-05T00:54:19.9+00:00

OP: I upvoted your portal post, FWIW.

Answer 4

AirPlay presentation remains documented for PowerPoint on iOS, but there is no published Microsoft fix or confirmed notice that the recent iPhone update intentionally removed the external-screen presentation control; report this as an iOS regression and have your Microsoft 365 administrator open a support case.

Confirm the supported presentation path once

While connected to the Apple TV through AirPlay:

Open the presentation in PowerPoint.
Tap Edit at the top.
Tap the ellipsis (…) at the lower right.
On the mini toolbar, select Home → Slide Show.
Select From Start or From Current.

That is Microsoft’s currently documented iPhone workflow, and Microsoft still lists AirPlay as a supported wireless connection method.^1^

If this starts full-screen mode on the phone but the Apple TV continues showing the editing interface, the failure is specifically in PowerPoint’s external-display handling—not simply an inability to discover or mirror the Apple TV. Reinstalling, resetting network permissions, restarting Apple TV, and changing orientation have already ruled out the usual local recovery steps, so repeating them is unlikely to add useful information.

Microsoft also documents AirPlay projection for PowerPoint on iPad, indicating that wireless projection remains an intended capability rather than a generally announced removal.^2^ However, PowerPoint for iOS does not support Presenter View as a separate feature; that limitation should not be confused with failure to send a clean slide show to an external display.^3^

Submit a diagnostic report from PowerPoint

In PowerPoint for iOS:

Tap the profile picture in the upper-left corner.
Select Help & Feedback.
Submit the issue as a problem report.
Include:
- PowerPoint version/build.
- iOS version and iPhone 16 Pro Max model.
- Apple TV model and tvOS version.
- Whether ordinary iOS screen mirroring works.
- The exact result of Home → Slide Show → From Start.
- A photo or screenshot showing the editing UI on the television.
- The last PowerPoint version in which the external-presentation icon worked, if known.
- A request to restore the manual external-screen control or investigate external-display routing.

Microsoft recommends including screenshots and allowing follow-up contact where organizational policy permits.^4^

Escalate through the corporate administrator

Because this is a managed device, ask the Microsoft 365 administrator to open a support request:

Open the Microsoft 365 admin center.
Select Help & support.
Describe the issue and search the suggested results.
If unresolved, select Contact Support and choose phone or email.
Supply the same version details and screenshots, plus the approximate date when the behavior changed.

Only an administrator can use these business-subscription support methods. If the subscription was purchased through a partner, the administrator must contact that partner instead.^5^

Ask support to determine whether the affected build is a known regression, whether a fixed build is being deployed, and whether the organization can use a prior approved PowerPoint build until remediation. No rollback should be attempted outside corporate mobile-device-management policy.

References