Hi Hayley,
Please look under the Start menu.
Look for Windows Security, open it
and run a virus scan. Do not click any
links or call any phone # that may be
in that pop up.
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For the last few days I have had a virus checker appearing bottom right of my laptop screen, I keep clicking on the X before it can start scanning my device, before this happens a count down timer starts, its also asking for money to protect my device, I didn't ask for this it just appeared while I was doing my job search, I think it is a scam but I can't get rid of it, please help.
Hi Hayley,
Please look under the Start menu.
Look for Windows Security, open it
and run a virus scan. Do not click any
links or call any phone # that may be
in that pop up.
AI answer
This is most likely a scareware notification intended to frighten you into paying, but first identify its sender so you remove the correct source without opening the warning.
Do not click the notification, pay, call any number shown, download anything, or allow remote access. Countdown timers and urgent payment demands are common scam tactics.^1^
When the alert appears, note the app or browser name displayed on it without clicking inside it. You can also open the Windows notification center by selecting the date/time area on the taskbar and inspect the sender there.
Then use the matching branch below.
Website notifications can appear in the lower-right corner even when Edge is closed.^2^
Also check Edge’s pop-up protection:
If a scam page takes over the browser, press Alt+F4 to close it. If that fails, press Ctrl+Shift+Esc, select Microsoft Edge, and choose End task. Do not restore the suspicious tab when reopening Edge.
If the sender is another browser, remove unfamiliar sites from that browser’s notification/site permissions instead. The Edge menu paths above do not apply to other browsers.
Treat it as potentially unwanted software:
Do not remove your genuine antivirus unless another active antivirus, such as Microsoft Defender, is protecting the computer. Running multiple antivirus products can also make Windows slow or unstable.^4^
Even if this was only an abusive website notification, run a security check:
Microsoft recommends a full Defender scan and, when unwanted software persists, an offline scan.^5^
References