How do I notify Microsoft that they did not provide the correct Time Zone change for British Columbia?

Lorraine Dunlop 0 Reputation points
2026-11-03T14:45:11.03+00:00

British Columbia did not change time this past weekend we are therefore now UTC -7. Windows 11 has not been changed to offer a new time zone selection. My only selections to make are Yukon UTC -7 or Mountain Time UTC -7.

Office 365, did change and offers Pacific Central Time UTC -7 (British Columbia) as an option which I took and then resynched all my calendar meetings.

There is no option that I can see to tell Microsoft that one development team was clearly not talking to the other!

Windows for home | Other | Desktop, Start, and personalization
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  1. Kai-H 30,315 Reputation points Microsoft External Staff Moderator
    2026-11-04T10:30:30.9066667+00:00

    Hi, Lorraine Dunlop

    Windows didn't actually skip British Columbia. The new zone is called "(UTC-07:00) Pacific Time (British Columbia)". It comes with the September/October 2026 Windows updates (KB5124010 for 24H2/25H2, KB5126653 for 23H2), so it won't show up until one of those is installed.

    Here are some suggestions you can try:

    Go to Settings > Windows Update > Update history and check whether the KB for your version is listed. If it's there but the new zone still doesn't show, the Settings list may just be out of date. Open Command Prompt as administrator and run this to select the new zone directly: tzutil /s "British Columbia Standard Time" Restart and check your clock. "British Columbia Standard Time" is the zone's internal name in Windows.

    If the KB isn't installed, or your PC is still on Windows 10, it's recommended to pick(UTC-07:00) Yukon for now. This is Microsoft's own temporary option because Yukon is also UTC-7 all year. Once the update arrives, switch to the British Columbia zone. Also, please don't pick Mountain Time. It falls back to UTC-7 in winter but switches to UTC-6 in the spring, so your clock would be wrong again in March.

    To let Microsoft know directly, you can comment on the "British Columbia 2026 time zone update available now" post on the Daylight Saving Time & Time Zone Blog in Microsoft Tech Community. That's where the Windows time zone team posts these changes, and it's the closest thing to a direct line to them.

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  2. AI answer

    2026-11-03T14:46:05.1433333+00:00

    Install the latest Windows 11 cumulative update first; Microsoft has already released Windows support for British Columbia’s permanent UTC−7 change, so Feedback Hub is needed only if the BC option remains unavailable afterward.^1^

    Update and select the BC time zone

    1. Open Settings → Windows Update.
    2. Select Check for updates, install all available cumulative updates, and restart Windows.
      • For Windows 11 23H2, the October 13, 2026 update is KB5126653 (OS Build 22631.7652). It explicitly enables permanent DST support for British Columbia and Alberta.^2^
      • Other supported Windows 11 versions received the applicable change through their corresponding September or October 2026 updates.^1^
    3. After restarting, open Settings → Time & language → Date & time.
    4. Either:
      • Turn on Set time zone automatically, with location services available; or
      • Turn it off and select the new British Columbia entry manually.^3^

    Do not use Yukon or Mountain Time merely because they currently display UTC−7. A time-zone selection includes regional rules and identity, not only today’s UTC offset.

    To check whether the update added the new definition, open Command Prompt and run:

    tzutil /l

    This displays Windows’ current installed time-zone list; Windows updates populate that list through the time-zone registry data.^4^

    Your Outlook selection—(UTC-07:00) Pacific Time (British Columbia)—is the documented choice. Microsoft also advises checking future and recurring meetings dated November 1, 2026 or later; changing a recurring series can reset individual exceptions.^5^

    Report it if the option is still missing

    If Windows is fully updated and the BC time zone still does not appear:

    1. Press Windows key + F to open Feedback Hub.
    2. Sign in so that you can search, upvote, and track feedback.
    3. Search for an existing report such as “British Columbia permanent UTC-7 time zone missing after October 2026 update.”
    4. Upvote the existing report, or select Report a problem and submit a new one.
    5. Include:
      • Windows edition and version from Settings → System → About
      • OS build from winver
      • Installed update/KB number
      • A screenshot of the Time zone list
      • The output or absence of the BC entry from tzutil /l

    Feedback Hub is Microsoft’s official Windows channel for bugs and unexpected product behavior. For immediate troubleshooting rather than product feedback, use the Get Help app or Microsoft Support.^6^

    References

    1. Windows message center
    2. October 13, 2026—KB5126653 (OS Build 22631.7652) | Microsoft Support
    3. Set time, date, and time zone settings in Windows | Microsoft Support
    4. Default Time Zones
    5. Outlook Time Zone Changes for British Columbia, Alberta, and Manitoba ...
    6. Send feedback to Microsoft with the Feedback Hub app | Microsoft Support
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