call of duty error 0x00001338

Will 0 Reputation points
2026-11-03T11:28:32.0233333+00:00
  1. reinstalled drivers and also put htem back to ealier ones
  2. intel cpu diagnostic - pass
  3. memory tests - pass
  4. graphics stress test - pass
  5. windows reset
  6. disk scans - no problems
  7. virus scans - no threats
  8. change from bitdefender to windows defender
  9. delete and fresh install of cod on xbox game pass
  10. chipset/gfx/network/windows11 all up to date
  11. removed all the asus bloatware.
  12. game verification of files countless times which does absolutely nothing at all (used VPN too)
  13. xmp enabled/disabled
  14. hyperthreading enabled/disabled

Followed other youtube videos nothing works, can anyone please help?Screenshot 2026-11-03 111853

Windows for home | Windows 11 | Gaming
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  1. Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
    2026-11-04T00:34:45.55+00:00

    Welcome Will,

    Thanks for reaching out to Microsoft Q&A Forum. I understand that Call of Duty shows a File Write Error with code 0x00001338 on Windows 11, even though you have already tried many fixes.

    To help narrow this down, could you please answer these questions:

    • Which Windows 11 problem do you need help with: file writing or storage on Windows itself, or only inside the Call of Duty game?
    • Do other apps or games on the same PC also fail to save or write files? Or does the error happen only in Call of Duty?

    Once I have your answers, I can check whether this falls within what I can help with on Windows 11.

    Was this answer helpful?

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