Sending, receiving, and organizing email in Outlook.com
You can restore a more useful arrangement in Outlook.com by selecting and reordering the commands under Settings → Mail → Customize actions.^1^
Change the buttons and their order
- In Outlook.com, select Settings (the gear icon).
- Select Mail → Customize actions.
- Review each relevant section:
- Message list
- Reading pane or the actions shown while reading a message
- Toolbar shown while composing
- Clear actions you do not want prominently displayed, such as Report junk/phishing, if Outlook permits them to be cleared in that section.
- Select Reply, Delete, Move to, and any other frequently used actions in the order you want them displayed.
- If they are already selected, clear them first and then select them again in the desired order.
- The preview should update as you select them.
- Select Save.
Microsoft documents that actions can be added, removed, and ordered by selecting them in a different sequence. The Report Abuse feature is also being rolled out, so its presence or appearance may differ between accounts.^1^
The available documentation does not state why Microsoft changed the default placement. It does, however, provide customization of the visible actions and their order. If Customize actions does not retain the selected order, use Help on the Outlook.com menu bar, enter the issue, and—if self-help does not resolve it—scroll to Still need help? and select Yes.^1^
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