Store Developer company account – Business & Employment verification “Under review”, and wrong State/Province value

Hatamot Support 0 Reputation points
2026-11-02T15:18:32.1933333+00:00

.Hello, I registered a Microsoft Store Developer company account via storedeveloper.microsoft.com on 30 Oct 2026 (publisher name: HatamotPlus).

  • Email verification: Verified
  • Business verification: Under review
  • Employment verification: Under review

Two questions:

  1. The Support links send me to Engage Center (“No Access”) and the Partner Center AI assistant does not open a ticket. How can I contact the Store Developer verification team, or check if a document is missing?
  2. The State/Province field in my account summary shows “Z” by mistake and cannot be edited during review. The correct value is Northern District (Israel). How can this be corrected?

Thank you!Hello,

I registered a Microsoft Store Developer company account via storedeveloper.microsoft.com on 30 Oct 2026 (publisher name: HatamotPlus).

  • Email verification: Verified
  • Business verification: Under review
  • Employment verification: Under review

Two questions:

  1. The Support links send me to Engage Center (“No Access”) and the Partner Center AI assistant does not open a ticket. How can I contact the Store Developer verification team, or check if a document is missing?
  2. The State/Province field in my account summary shows “Z” by mistake and cannot be edited during review. The correct value is Northern District (Israel). How can this be corrected?

Thank you!

Microsoft Partner Center API
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