How to make 2-sided printing permanent

CG Stroh 46 Reputation points
2026-11-02T14:01:23.4166667+00:00

In Widows 11, on an HP printer, in the settings, there is the option to select 2-sided printing by changing "not installed" to "installed". Once having done this the 2-sided printing works. But when you go off and do other things, something changes the feature back to "not installed". I do not know what is doing this or how to make it stop. I changed the feature "Let windows control your default printer" to on and off with no change in what is turning the feature off?

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan

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  1. AI answer

    2026-11-02T14:02:22.7933333+00:00

    Update the HP driver’s automatic configuration first, then set two-sided printing in Printing preferences; changing only Duplex Unit → Installed can be overwritten when the driver next queries the printer.

    Make duplex detection persistent

    These controls are separate:

    • Device Settings → Duplex Unit → Installed tells the driver that duplex hardware exists.
    • Printing preferences → Print on both sides sets duplex as the normal print-job default.

    For an HP model that supports automatic duplex printing:

    1. Open Control Panel → Devices and Printers.
    2. Right-click the HP printer and select Printer properties—not the similarly named Properties or Printing preferences.
    3. Open Device Settings.
    4. Under Installable Options:
      • Set Automatic Configuration to Update Now, if offered.
      • After the update, verify Duplex Unit (for 2-Sided Printing) shows Installed.
    5. Select Apply, then OK.

    HP specifically recommends Automatic Configuration → Update Now for affected LaserJet/PageWide drivers. If automatic detection fails, the duplex unit can remain or revert to Not Installed.^1^

    Windows printer autoconfiguration uses bidirectional communication to query installable features such as the duplex unit. The driver then updates its stored configuration and UI from the returned value; that process can overwrite a manual selection.^2^

    Set two-sided printing as the default

    After the duplex unit remains detected:

    1. Return to Control Panel → Devices and Printers.
    2. Right-click the printer and select Printing preferences.
    3. Set Print on both sides, Duplex, or Two-sided printing to:
      • Long-edge for normal book-style pages, or
      • Short-edge for pages flipped like a calendar.
    4. Select Apply, then OK.

    Settings made in Printing preferences become the printer’s default for applications using that queue.^3^ An application may still retain its own last-used print choice; for example, Word can preserve a one-sided selection for the current user session rather than reload the driver default each time.^4^

    The Let Windows manage my default printer option only controls which printer Windows selects—typically the last printer used. It does not control whether a duplex unit is installed or whether jobs default to two-sided printing.^5^

    If it changes back again

    The printer/driver is still reporting the duplex capability incorrectly. Reinstall the queue with the correct HP software:

    1. Confirm the exact HP model supports automatic duplex; some models support only manual two-sided printing.
    2. Open Settings → Bluetooth & devices → Printers & scanners.
    3. Select the HP printer and choose Remove.
    4. Restart Windows.
    5. Re-add it using HP Smart or the current HP driver for that exact model.
    6. Repeat Automatic Configuration → Update Now, then set the duplex default under Printing preferences.

    HP recommends removing and re-adding the printer when refreshing its Windows 11 duplex configuration does not work.^6^ Microsoft also documents that reinstalling refreshes the driver files and settings; use a driver matching Windows 11 and the PC’s system type.^7^

    If this is a shared printer supplied by a print server, have its administrator check the server-side HP driver and bidirectional support. With Point and Print, both the server’s port monitor and the client driver must support bidirectional communication for autoconfiguration to work correctly.^8^


    References

    1. HP LaserJet, HP PageWide - Unable to auto-duplex and 2-sided printing ...
    2. Autoconfiguration During Device Installation
    3. How to change my default setting to single sided only - Microsoft Q&A
    4. Printer properties defaults - Microsoft Q&A
    5. [Windows 11](https://support.microsoft.com/windows/hardware/printer/set-a-default-printer-in-windows#summary)
    6. HP Printers - Automatic duplex printing not working (Windows 11)
    7. [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-printer-driver-compatibility-issues-in-windows)
    8. Autoconfiguration Details
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