A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Microsoft retired E-tree starting July 4, 2025, so it cannot be restored through MSN Weather settings; submit the history-export and personalized-certificate proposal through MSN’s built-in feedback tool for review by the product team.
The official FAQ says E-tree was discontinued because of limited user engagement. Trees completed before retirement will be planted, and existing planted trees will continue to be cared for by Eden Reforestation Projects. Progress toward an incomplete tree was lost when the program ended.^1^
Records and certificates
Microsoft’s published E-tree FAQ does not document:
- An E-tree history export or recovery process.
- A final participant impact statement.
- Personalized certificates bearing the participant’s legal name.
- Migration of E-tree records or certificates into Microsoft Rewards.
Consequently, Microsoft Q&A community members cannot retrieve those account records, restore the feature, or issue an official certificate. The FAQ records that more than one million trees had been planted through the program, but that aggregate figure is not an individual participation record.^1^
Submit the request to the MSN product team
- Open MSN or MSN Weather while signed in to the Microsoft account used for E-tree.
- Select Feedback in the lower-right corner. If it is not visible, open the Settings gear and select the feedback option.
- Request all three outcomes explicitly:
- Access to or export of the complete E-tree history.
- A final summary of completed trees and associated program impact.
- An official personalized participation certificate.
- Include:
- The approximate dates of participation.
- The number of completed trees, if known.
- The platforms used: MSN Weather, Edge, or Microsoft Wallet.
- Screenshots of previous E-tree progress or certificates, if available.
- A request that Microsoft explain whether historical account data remains recoverable.
- Do not include sensitive account information, passwords, or government identification in the feedback text.
Microsoft states that feedback is passed to its editorial and product teams. However, the feedback system does not record the submitter’s email address, so it normally cannot provide an individual reply.^2^
If the Energy Points interface remained visible after July 4, 2025, that does not establish that E-tree continued operating: the retirement terms still apply, and Microsoft has not announced a replacement tree-planting program.^3^
References