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Files on File Server locked by "another user" when user opened
Gary Gu-ext
10
Reputation points
We found few users unable to open files on share folders , it will display opned by "another us" , our security teams said to restart this service "SMS Agent Host" , yeah after restart this servie the files could be opened but the next day the same issue even we restart PC . It was issued one week ago. It seems MS defender issue , when defender scan files it will be locked but no release this file . So what we should do next step for PC client.
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
8 answers
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paul levey 0 Reputation points
2026-11-02T05:49:33.9166667+00:00 [HttpPost("diagnose-upload")]
public async Task<IActionResult> DiagnoseUpload()
{
var request = Request; if (!request.HasFormContentType) { return BadRequest(new { request.ContentType, request.ContentLength }); } var form = await request.ReadFormAsync(); return Ok(new { request.ContentType, request.ContentLength, FormValues = form.ToDictionary( item => item.Key, item => item.Value.ToArray()), Files = form.Files.Select(file => new { file.Name, file.FileName, file.ContentType, file.Length }) });}