SWISS KEYBOARD CANT HIDE LONG-PRESS SYMBOL EVEN I SWITCH OFF

Question

SWISS KEYBOARD CANT HIDE LONG-PRESS SYMBOL EVEN I SWITCH OFF

Khôi Nguyễn 0

Hi guys, I'm having trouble disabling hold symbols, I'm currently using 2 languages for the keyboard but it's quite annoying when I use Vietnamese keyboard, the symbols keep appearing above the letters. Even though I turned that off in the settings. I tried switching to English and it was perfectly normal. 154

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Answer 1

Kai-H 30,315 Microsoft External Staff Moderator

Hi, Khôi Nguyễn

Thanks for the screenshots, they help a lot. The Vietnamese layout in SwiftKey has its own built-in tone marks on long press (like the ones on G, H, J, K, L and the đ on X). So it doesn't always follow the "Long-press symbols" switch the way the English layout does.

Here are some suggestions you can try:

Turn the switch back on, then off again. Open the SwiftKey app > Layout & keys and do this for "Long-press symbols" (Ký hiệu nhấn và giữ). Then switch to the Vietnamese keyboard again to see if the symbols are gone. Sometimes the setting just doesn't get saved for the second language.

Update the language packs. Go to SwiftKey > Languages and tap the circular arrow in the top-right corner. If the Vietnamese pack is out of date, it can ignore your layout settings.

Try a different layout for Vietnamese. In SwiftKey > Languages, tap the box under Vietnamese and pick another layout (for example, plain QWERTY). Then check if the symbols still show up.

Switch to a minimal theme. The long-press symbols only show on non-minimal themes, so a minimal theme should hide them no matter which language you use.

If none of these work, please send feedback through the SwiftKey app with your phone model and app version so the team can look into it.

Kai-H 30,315 Reputation points Microsoft External Staff Moderator

2026-11-03T08:55:49.22+00:00

Hi, Khôi Nguyễn

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.
Khôi Nguyễn 0 Reputation points

2026-11-03T15:36:44.26+00:00
hi @Kai-H ,
I have tried the methods you listed, here are the results:

“Turn the switch back on, then off again”: I tested this for both English and Vietnamese. In English, the characters disappeared when I toggled the switch (1) (2), but in Vietnamese, they did not (3) (4).

“Update the language packs”: I checked the language packs, and the Vietnamese version is already up to date (5). I even tried uninstalling and re-downloading the language pack, but it still didn’t work.

“Try a different layout for Vietnamese”: There is only one available layout for Vietnamese—“QWERTY”—and I do not see any other options (6).

“Switch to a minimal theme”: This method WORKS. It seems that this theme hides the characters by default and does not allow them to be toggled on, which effectively keeps them hidden (7).

Given this, I would like to ask: if I want to use a custom layout while using the Vietnamese language, how can I hide those Symbol?

Bonus: I am currently using the RedMagic 11 Pro Plus, and the app version I have is 9.13.18.4.
Kai-H 30,315 Reputation points Microsoft External Staff Moderator

2026-11-04T07:45:11.6+00:00

Hi, Khôi Nguyễn

Thanks for testing all of that, and for the screenshots. They make the problem much clearer.

Your screenshots 3 and 4 show that the Vietnamese layout doesn't just add the regular symbols. It also puts the tone marks (`, ´, ?, ~, .) on the G, H, J, K and L keys. That looks like the Vietnamese layout keeps its secondary characters visible no matter how the "Long-press symbols" switch is set. English follows the switch, so this seems to be a bug with that language and not something wrong on your device.

That's also why the Minimal theme works. Some themes don't draw the symbols at all, so the layout setting stops mattering. You can use that to get the same result with your own design:

Open SwiftKey > Themes > Create (top right).

Set your background, colors and key borders the way you like.

In the key options, look for the Symbols switch and turn it off.

Save it and apply it, then check it in "Try out your setup" with Tiếng Việt active.

If your version doesn't have a Symbols switch in the theme editor, stick with "High Contrast Minimal" or another theme from the Minimal group for now. That's the only reliable way to hide them until the Vietnamese layout is fixed. There's only one Vietnamese layout, so switching layouts isn't an option.

I'd also report it so the SwiftKey team can fix the switch for Vietnamese. Go to SwiftKey > Help & Feedback > Send feedback and include:

Device: RedMagic 11 Pro Plus

SwiftKey version: 9.13.18.4

Language: Vietnamese, QWERTY layout

What happens: "Long-press symbols" is off, but symbols and tone marks still show on the keys. The same switch works fine for English (US).

Your screenshots 1 to 4

Hope this helps, and let me know if the custom theme works for you.
Kai-H 30,315 Reputation points Microsoft External Staff Moderator

2026-11-05T09:13:45.5366667+00:00

Hi, Khôi Nguyễn

Is there any update from you?

If yes, please feel free to let me know