WIFI disconnects for a bit before coming back at crawling speeds

AJB331 0 Reputation points
2026-11-02T02:01:50.4733333+00:00

I've been facing an issue for some time now where I'll be browsing, talking with friends, or gaming just fine before my internet just cuts out for a bit, only on my pc, about 3-4 minutes at a time, then it comes back at extremely slow speeds, I mean taking ~5-60 seconds to load just about any site.

Just a bit ago I thought I was free of this issue! Fast WIFI speeds, everything felt great! then it happened again. Now my WIFI is incredibly slow, and I have no idea what's causing it. I don't know if this is a internet provider issue, but the fact this only happens on my pc means something, right?

Windows for home | Windows 10 | Internet and connectivity
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  1. Norah-L 13,225 Reputation points Microsoft External Staff Moderator
    2026-11-02T08:26:45.45+00:00

    Hello AJB331,

    Since other devices remain connected, this is more likely isolated to the PC than a general ISP outage.

    First, connect the PC to a phone’s mobile hotspot for a while. If the same drop and slowdown occur, the PC is probably the source. If the hotspot remains stable, the issue may be compatibility between the PC and router.

    For a desktop with built-in Wi-Fi, make sure both external antennas are securely attached and positioned above or away from the case. A loose antenna connection can cause unstable reception even when Windows still shows Wi-Fi as connected.

    Also test with Bluetooth turned off and temporarily unplug nearby USB 3.0 devices, as these can sometimes interfere with wireless connections.

    If possible, borrow a USB Wi-Fi adapter for comparison. A stable connection through it would strongly suggest a problem with the current wireless card or antenna.

    Let me know how it goes!


    Please also note that Windows 10 reached the end of support on October 14, 2025. The PC will continue to work, but it no longer receives regular security updates or fixes, so upgrading to Windows 11 may be worth considering if the device is eligible.

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  2. AI answer

    2026-11-02T02:03:18.0033333+00:00

    Because only this PC is affected, test its connection to the router during the next slowdown, then use the result to distinguish a Wi‑Fi adapter problem from an Internet or DNS problem.

    1. Test the PC-to-router connection

    Before resetting or reinstalling anything, open Command Prompt and run:

    ipconfig
    ping -t [IP Address]
    

    Replace [IP Address] with the Default Gateway shown by ipconfig. Leave the ping running while using the PC; press Ctrl+C after the problem occurs.

    Interpret the result:

    • “Request timed out,” packet loss, or response times rising sharply: the fault is between the PC and the router—typically the wireless adapter, its driver, signal, interference, or router compatibility.
    • Stable, low-latency replies while websites remain slow: the Wi-Fi link is still working, so investigate Internet service, DNS, proxy/VPN software, or bandwidth use instead.
    • Other devices also become slow at the same moment: investigate the router/modem or ISP rather than Windows.

    Microsoft recommends this gateway ping specifically to separate the Wi-Fi/router link from an upstream modem or ISP issue.^1^

    2. If the gateway ping fails or spikes

    Disable both forms of wireless power saving:

    1. Press Windows+X → Device Manager.
    2. Expand Network adapters and open the Wi-Fi adapter.
    3. Under Power Management, clear Allow the computer to turn off this device to save power.
    4. Open Control Panel → Hardware and Sound → Power Options.
    5. Beside the active plan, select Change plan settings → Change advanced power settings.
    6. Expand Wireless Adapter Settings → Power Saving Mode and select Maximum Performance.
    7. Restart the PC and retest.^1^

    Also test the other router band if separate 2.4 GHz and 5 GHz network names are available. If Ethernet remains stable while Wi-Fi fails, that further isolates the problem to the wireless path.

    If the problem began after a Windows or driver update:

    1. Download the recommended Wi-Fi driver for the exact PC model from the PC manufacturer first, so a backup is available.
    2. Open Device Manager → Network adapters.
    3. Right-click the Wi-Fi adapter → Uninstall device.
    4. Select Attempt to remove the driver for this device, if offered.
    5. Restart, then install the manufacturer’s driver if Windows does not install a working one automatically.^1^

    3. If Wi-Fi stays connected but Internet access is slow

    Open Task Manager with Ctrl+Shift+Esc and check the Network column for an application consuming bandwidth. Temporarily disconnect any VPN and check Settings → Network & Internet → Proxy for an unintended manual proxy.

    Then open Command Prompt as administrator and run:

    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    

    Restart afterward. These commands reset Winsock and TCP/IP, renew the address obtained from the router, and clear cached DNS data.^1^

    4. Capture the disconnect reason if it continues

    Immediately after another incident, open Command Prompt as administrator and run:

    netsh wlan show drivers
    netsh wlan show interfaces
    netsh wlan show networks mode=bssid
    netsh wlan show wlanreport
    

    The last command displays the location of an HTML wireless report containing recent sessions, disconnect reasons, adapter details, and related events. Also note the incident time and inspect:

    Event Viewer → Applications and Services Logs → Microsoft → Windows → WLAN-AutoConfig → Operational

    Collect this evidence before performing Network reset, because resets, profile deletion, and driver removal can erase or temporarily alter useful diagnostic information.^2^

    Use Settings → Network & Internet → Status → Network reset only as the last fallback. It removes and reinstalls network adapters and resets their settings; VPN clients or virtual networking software may need reconfiguration afterward.^1^


    References

    1. [Windows 10](https://support.microsoft.com/windows/experience/connectivity-networking/fix-wi-fi-connection-issues-in-windows#most-common-wi-fi-problems)
    2. Advanced troubleshooting wireless network connectivity
    AI-generated content may be incorrect. Read our transparency notes for more information.

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