Hi Warren,
Please run winver.exe and post a screenshot of that dialog. It shows your OS version and the build number. This info will help me post an appropriate fix.
Your device is missing important security and quality fixes.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
warren
0
Reputation points
attempted to clean the fragment and force check it but still wont let me check for updates
Windows for home | Windows 10 | Windows update
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan 89,855 Reputation points Independent Advisor2026-10-31T04:52:45.5666667+00:00 -
Kapil Arya 38,696 Reputation points Volunteer Moderator2026-10-31T09:09:14.2733333+00:00 Hello,
Looks like you're an older version of Windows 11 hence not getting regular updates.
You can try manual upgrade to latest version i.e. Windows 11 26H2 using ISO file.
Follow these steps:
Download Windows 11 26H2 ISO from the official Microsoft website.
Double click on it to mount it to a DVD drive.
Then go to DVD drive, double click on setup.exe to proceed.
Follow on-screen instructions to complete upgrade.
Hope this helps!
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Neil D 34,660 Reputation points Volunteer Moderator2026-11-02T16:23:34.45+00:00 @Kapil Arya this appears to be a question affecting Widows 10 and not Windows 11.
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