Tag not monitored by Microsoft.
Learning Tree must provide the achievement-code URL for your instructor-led course; redeem that URL while signed in to the same Microsoft Learn account where the course completion appears.
Get and redeem the badge
- Contact your Learning Tree instructor or course coordinator and request the Microsoft Learn achievement-code URL for the completed course.
- Include:
- Course title and course code, if available.
- Completion date.
- The email address associated with your Microsoft Learn profile.
- Your Learning Tree booking or attendance reference.
- When Learning Tree sends the URL, sign in to the Microsoft Learn profile showing your completion, then open the URL and follow the redemption prompt.
- Check the Achievements area of that Learn profile for the course-completion badge.
The matching Microsoft learning path, Draft, analyze, and present with Microsoft 365 Copilot (MS-4018), supports achievement-code requests ^1^. Microsoft’s Training Services Partner guidance states that approved training providers generate achievement-code URLs and share them with learners ^2^.
The course appearing in your profile confirms the learning activity, but it does not necessarily mean that the separate instructor-led achievement badge has been redeemed. Do not create or request the provider code yourself; it is generated by the training provider.
If Learning Tree already supplied a code
If the URL reports “Code has reached its maximum” or “Achievement code not found,” ask Learning Tree to generate and send a new one. Microsoft documents those messages as meaning that the code is no longer valid ^2^.
If redemption succeeds but the badge still does not appear, submit a Microsoft Credentials Support request:
- Select Learning as the product family.
- Select Microsoft Credentials as the product or service.
- Choose the closest badge/achievement category and Professional No Charge.
- Provide your Learn username, course title, completion date, achievement-code URL, and screenshots.
- Select email contact and submit the case. ^3^
References