Managing personal Outlook.com account settings, security, and privacy
Use Outlook’s Report Junk command for bulk or unsolicited advertising and Report phishing for deceptive messages; you do not also need to submit each email through Feedback Hub.
Report messages in Outlook.com
- In the message list, select one or several unwanted messages.
- Select Report.
- Choose:
- Report junk for unsolicited bulk advertising or ordinary spam.
- Report phishing when the message attempts to steal credentials, personal information, or money, or impersonates a trusted organization.
Reporting phishing through Outlook sends the report to Microsoft, removes the message from the Inbox, and helps improve Microsoft’s filters ^1^. Outlook.com also supports selecting multiple messages before choosing Report > Report phishing ^2^.
On Outlook mobile, select the message and use ⋮ > Report Junk, then choose Junk, Phishing, or Block Sender ^3^.
When Feedback Hub is appropriate
Feedback Hub is intended for reporting a Windows product bug or unexpected behavior, suggesting an improvement, or adding information to an existing product-feedback report ^4^. It is not the normal channel for submitting individual junk-email samples.
Use Feedback Hub separately only if reporting a reproducible Windows or Outlook application problem—for example, the Report command is missing, fails, or causes the application to malfunction. For feedback specifically about new Outlook for Windows, use Help > Feedback in Outlook ^5^.
Optional blocking
Reporting and blocking serve different purposes. Reporting a phishing message does not automatically block its sender ^2^. For persistent senders:
- Open Settings > Mail > Junk email.
- Add the address under Blocked senders, or add a recurring domain under Blocked domains.
- Select Save.
Blocking moves matching future messages to Junk rather than preventing the sender from transmitting them ^6^. If senders continually rotate addresses and domains, continue using Report Junk rather than attempting to block every address.
References
- Protect yourself from phishing
- Phishing and suspicious behavior in Outlook | Microsoft Support
- How do I report phishing or junk email? | Microsoft Support
- Send feedback to Microsoft with the Feedback Hub app | Microsoft Support
- Contact support and provide feedback in new Outlook for Windows | Microsoft Support
- Block or unblock senders in Outlook