Multiple problems with trying to upgrade to windows 11, errors 0x800700c1 and 0x8007000d

Question

Multiple problems with trying to upgrade to windows 11, errors 0x800700c1 and 0x8007000d

Adlai Manzo 20

Hello! Hopefully the information surrounding my problem will be sufficient enough. I am not that good at being informative on technical issues, so please bear with me.

Main problem: I am trying to upgrade my computer to windows 11, but it has not been going as well as I expected. When I run the installation through, it says that "Your device is missing important security and quality fixes" reporting error ID 0x800700c1, thus not allowing me to upgrade.
Problem 2: I only now realized I needed to also run two other updates in order for it to work. Settings told me to install update 22H2, which I tried, but only for that to also fail to install, saying this:
Problem 3 (I think this might be related to problem 2?): For the same update, 22H2, windows reported this:
I have tried downloading the NET framework for 3.5, but nothing happened even when I clicked yes for administrator permissions. For 4.8, it said it was already installed. And for 4.8.1, It said that I could not install it because "%1 is not a valid win32 application". I have no idea what this means.

Thank you so much for your time. I apologize for the lack of organization this post may have.

0 comments

Answer accepted by question author

Ramesh 183.5K Volunteer Moderator

Hi @Adlai Manzo

Click on the Start button and in the search box, type Command Prompt.

When you see Command Prompt on the list, right-click on it and select Run as administrator.

Run the following command from admin Command Prompt and post the result.

DISM /online /cleanup-image /RestoreHealth

If it fails, copy the file C:\Windows\Logs\CBS\CBS.log to your desktop. Zip the copied file and share it on OneDrive or GoFile.io and post the link here.

Adlai Manzo 20 Reputation points

2026-10-31T02:17:50.0533333+00:00

Hi, thank you so much for reaching out!!

This was the result. Im not sure if this means it failed or not.
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T03:17:36.07+00:00
The logs are available in the following folder. Copy the following folder to the desktop.

c:\windows\logs\cbs

Zip the folder and share the file on OneDrive or GoFile.io. Post the link here.
Adlai Manzo 20 Reputation points

2026-10-31T03:36:14.7066667+00:00

Right on.

https://drive.google.com/file/d/16_frpSknPohgIUoi_Mg6p5RBX5yw_MA4/view?usp=sharing
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T03:41:32.6166667+00:00
Please try these steps exactly.

Download SFCFix.exe by niemiro of Sysnative forums, and save this to your Desktop.

Download the file, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.

On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. See illustration image

When you see the prompt "Will you allow SFCFix to communicate with Sysnative servers?", type "n" for no. Press Enter to continue.

SFCFix will now process the script. It will take some time to complete. Upload the output file SFCFix.txt.

Restart Windows and run the following command from Command Prompt (admin):

DISM.exe /Online /Cleanup-image /Restorehealth

Post the DISM output here.
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T03:57:07.5633333+00:00

After restarting Windows, install the KB5066747 update.
Adlai Manzo 20 Reputation points

2026-10-31T06:03:49.22+00:00

Here is the SCFix file link:
https://drive.google.com/file/d/1p75aWil3w_dO5aAlKch93VGq2QypKFHr/view?usp=sharing

This was the result of the command prompt: I also ran the update, and it worked properly! I was prompted to install multiple more updates that I missed out on, which also went through with no problem at all.

However, another issue has popped up, unfortunately.

The popup for the windows 11 installation is completely gone. I have tried searching windows 11 in settings, but no results. Even when I click "check for compatibility" from this official windows 11 link:
https://www.microsoft.com/en-us/windows/get-windows-11All it does is open up settings to the updates page. Nothing changed.
Further more too, when I click "check for updates" under the message saying that I need fixes, still nothing happens. I am concerned that I am not able to upgrade for windows 11, despite my PC originally saying that my computer was compatible for upgrade. Do you know what I should do? Thank you so much for the initial tips too.
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T06:06:50.1233333+00:00

After some failed update attempts, the feature update may disappear for a while. It's normal.

But you can install Windows 11 using the Installation Assistant.

Here's the link → https://go.microsoft.com/fwlink/?linkid=2171764
Adlai Manzo 20 Reputation points

2026-10-31T23:58:51.37+00:00

Thank you so much! I have been having some confusion with the installation thru the assistant. The windows updates section in the settings app reports the error 0x80070652 and says "We couldn't install this update, but you can try again."
Ramesh 183.5K Reputation points Volunteer Moderator

2026-11-01T04:25:58.6433333+00:00

Error 0x80070652 means the setup is already running. Both Windows Update and the Windows 11 Installation Assistant are trying to install Windows 11. Please close one of them.
Adlai Manzo 20 Reputation points

2026-11-02T07:23:25.93+00:00

Perfect! My computer is now fully up to date on windows 11. Thank you so much for your help!!
Ramesh 183.5K Reputation points Volunteer Moderator

2026-11-02T07:24:43.16+00:00

You're most welcome!

1 additional answer

Your answer

Adlai Manzo 20 Reputation points

2026-10-31T02:17:50.0533333+00:00

Hi, thank you so much for reaching out!!

This was the result. Im not sure if this means it failed or not.
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T03:17:36.07+00:00

The logs are available in the following folder. Copy the following folder to the desktop.

c:\windows\logs\cbs

Zip the folder and share the file on OneDrive or GoFile.io. Post the link here.
Adlai Manzo 20 Reputation points

2026-10-31T03:36:14.7066667+00:00

Right on.

https://drive.google.com/file/d/16_frpSknPohgIUoi_Mg6p5RBX5yw_MA4/view?usp=sharing
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T03:41:32.6166667+00:00

Please try these steps exactly.

Download SFCFix.exe by niemiro of Sysnative forums, and save this to your Desktop.

Download the file, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.

On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. See illustration image

When you see the prompt "Will you allow SFCFix to communicate with Sysnative servers?", type "n" for no. Press Enter to continue.

SFCFix will now process the script. It will take some time to complete. Upload the output file SFCFix.txt.

Restart Windows and run the following command from Command Prompt (admin):

DISM.exe /Online /Cleanup-image /Restorehealth

Post the DISM output here.
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T03:57:07.5633333+00:00

After restarting Windows, install the KB5066747 update.
Adlai Manzo 20 Reputation points

2026-10-31T06:03:49.22+00:00

Here is the SCFix file link:
https://drive.google.com/file/d/1p75aWil3w_dO5aAlKch93VGq2QypKFHr/view?usp=sharing

This was the result of the command prompt: I also ran the update, and it worked properly! I was prompted to install multiple more updates that I missed out on, which also went through with no problem at all.

However, another issue has popped up, unfortunately.

The popup for the windows 11 installation is completely gone. I have tried searching windows 11 in settings, but no results. Even when I click "check for compatibility" from this official windows 11 link:
https://www.microsoft.com/en-us/windows/get-windows-11All it does is open up settings to the updates page. Nothing changed.
Further more too, when I click "check for updates" under the message saying that I need fixes, still nothing happens. I am concerned that I am not able to upgrade for windows 11, despite my PC originally saying that my computer was compatible for upgrade. Do you know what I should do? Thank you so much for the initial tips too.
Ramesh 183.5K Reputation points Volunteer Moderator

2026-10-31T06:06:50.1233333+00:00

After some failed update attempts, the feature update may disappear for a while. It's normal.

But you can install Windows 11 using the Installation Assistant.

Here's the link → https://go.microsoft.com/fwlink/?linkid=2171764
Adlai Manzo 20 Reputation points

2026-10-31T23:58:51.37+00:00

Thank you so much! I have been having some confusion with the installation thru the assistant. The windows updates section in the settings app reports the error 0x80070652 and says "We couldn't install this update, but you can try again."
Ramesh 183.5K Reputation points Volunteer Moderator

2026-11-01T04:25:58.6433333+00:00

Error 0x80070652 means the setup is already running. Both Windows Update and the Windows 11 Installation Assistant are trying to install Windows 11. Please close one of them.
Adlai Manzo 20 Reputation points

2026-11-02T07:23:25.93+00:00

Perfect! My computer is now fully up to date on windows 11. Thank you so much for your help!!
Ramesh 183.5K Reputation points Volunteer Moderator

2026-11-02T07:24:43.16+00:00

You're most welcome!

Answer 1

Repair Windows Update and the Windows component store first, then install the pending Windows 10 updates before retrying the Windows 11 upgrade.

Error 0x8007000d means Windows received invalid update data and is commonly associated with damaged Windows Update files or cache content; the simultaneous 0x800700c1 failures across the feature and .NET updates also warrant repairing the servicing components rather than installing .NET separately.^1^

1. Back up important files

Copy important documents and pictures to OneDrive, another computer, or an external drive. Disconnect that external drive after the backup.

2. Run the Windows 10 Update troubleshooter

Open Start → Settings → Update & Security → Troubleshoot.
Select Additional troubleshooters.
Select Windows Update → Run the troubleshooter.
Apply any recommended repairs and restart the computer.^2^

Do not retry the separate .NET installers yet. The cumulative .NET package shown in the screenshot is being delivered through Windows Update, and the broader update mechanism is currently failing.

3. Clear the Windows Update download cache

This deletes downloaded update files, not personal files.

Press Windows key + R.
Enter services.msc and select OK.
Right-click Windows Update, then select Stop.
Open File Explorer and browse to: C:\Windows\SoftwareDistribution
Delete everything inside that folder.
Return to Services, right-click Windows Update, and select Start.^1^

4. Repair Windows components and system files

Connect the computer to the internet. Open Start, type Command Prompt, right-click it, and choose Run as administrator. Run these commands in order:

DISM.exe /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Allow each command to finish, even if progress appears paused. DISM retrieves replacements for damaged components through Windows Update; SFC then checks protected system files.^3^

Restart the PC. Then open Settings → Update & Security → Windows Update → Check for updates. Install the Windows 10 22H2 and cumulative updates before attempting Windows 11.

If DISM fails or the errors return

Perform a Windows 10 repair installation, also called an in-place upgrade:

Download the Windows 10 Media Creation Tool from Microsoft: https://www.microsoft.com/en-us/software-download/windows10/
Run it from inside the existing Windows 10 installation.
Select Upgrade this PC now.
Confirm that setup says Keep personal files and apps before continuing.

This reinstalls Windows system components while retaining files, applications, and settings; nevertheless, complete the backup first.^4^

After the repair installation:

Run Windows Update until no applicable updates remain.
Disconnect nonessential USB storage, printers, docks, and similar hardware.
If installed, temporarily remove non-Microsoft antivirus software.
Retry the Windows 11 upgrade. Microsoft lists current Windows updates, sufficient free disk space, removal of unnecessary hardware, and removal of third-party antivirus as upgrade preparation steps.^5^

If DISM or the repair installation fails, record the complete message and error code. DISM details are written to C:\Windows\Logs\CBS\CBS.log; that output is needed to distinguish unresolved component-store damage from a different setup failure.^3^

Windows 10 support ended on October 14, 2025, so once servicing is repaired, completing the move to Windows 11 is preferable if the PC meets Windows 11 requirements.^2^

References