Missing Digital Badge and Verification Link for Microsoft AI Skill Passport

Nadeem Samson (SAM) 0 Reputation points
2026-10-30T01:29:43.75+00:00

Respected Support Team,

​I have successfully completed the Microsoft AI Skill Passport course and was issued an official certificate. However, neither the digital badge nor the official verification link is appearing in my Microsoft Learn Profile under Credentials or Achievements.

​Here are my account details:

​Full Name: Nadeem Samson (SAM)

​Registered Email: <removed PII>@gmail.com

​Certificate Link: https://gsp.ey.com/#/mycertificatesMicrosoft certificate sam

​Could you please assist in syncing and issuing my digital badge and verification link to this Microsoft Learn profile?

​Thank you,

Nadeem Samson

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Answer recommended by moderator
Julian Sharp 47,981 Reputation points
2026-10-30T08:22:28.07+00:00

As this certificate is provided by your employer, you would be best asking them.

I would not expect this course to be added to your Microsoft Learn profile.

Note: This is a community forum not support

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