I need a refund for a cancelled subscription

Uno Okonkwo 0 Reputation points
2026-10-29T08:31:25.4533333+00:00

I wanted Microsoft word and I wanted to obtain my free trial but right after I put my account details in, the took 7199 naira from my account. I immediately canceled the subscription but how do I get my money back

Microsoft 365 and Office | Word | For home | Android
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  1. DaveM121 945.9K Reputation points Independent Advisor
    2026-10-29T09:06:23.21+00:00

    If you paid Microsoft directly for the subscription and you have logged into your Microsoft account on this link and cancelled the Microsoft 365 subscription (https://account.microsoft.com/services/), usually you may be to a pro-rata refund, which you would receive in your account within 5 business days, you can check your eligibility to a refund using the steps on this link.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription

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