What happened to copilot voice features?

Question

What happened to copilot voice features?

gm4 5

"I am an M365 Personal subscriber. Before the Copilot migration I used the Canyon voice in Edge for language learning. Copilot still listens to my voice and responds correctly, but all responses are text only. No audio is played. This started immediately after the migration." The app is useless to me if I cannot utilize the voice feature.

0 comments

2 answers

Your answer

Answer 1

Hi gm4,

I understand how important spoken responses are for language learning, especially since this behavior started immediately after the Copilot migration.

It appears that Copilot may currently be using voice input or dictation, which converts your speech into text but may return a text-only response. This is different from starting a full Copilot Voice conversation. Please check whether there is a Voice or waveform icon available in the Copilot interface and use that option instead of the regular microphone button.

You can also check that the Copilot tab is not muted, Edge is allowed to play sound, and the correct audio output device is selected in Windows. If possible, test the same Microsoft account on Microsoft Copilot or in the Copilot mobile app. This may help determine whether the behavior is limited to Edge.

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot access your account, investigate back-end service issues, or directly change how Copilot features work. Our role here is limited to providing general technical guidance based on the reported issue.

If Copilot continues to provide text-only responses after these checks, I recommend contacting Microsoft Support. A support agent may be able to investigate whether the behavior is related to your account, Microsoft 365 subscription, region, or the recent Copilot migration. I know this isn't the news you were hoping for, but I wanted to make sure you got the most accurate information about your situation. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Vikki-T 13,230 Reputation points Microsoft External Staff Moderator

2026-10-30T12:10:34.53+00:00

Hi gm4,

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.
perris calderon 0 Reputation points

2026-11-05T10:33:58.61+00:00

I'm having similar problems, last week chat was perfect impossible to tell it wasn't a person I was conversing with

Then Microsoft change the pipeline and everything broke

A few days ago voice became broken every word was broken it interrupted me mid-word not on a pause

I muted my microphone to see if it was outside noise and that did nothing, voice was still broken.

Logs of the chat turned into time stamps instead of content.

Have done everything uninstalled reinstalled, cleared cache, double check permissions, try the different account, I went to co-pilot web page, there isn't even a microphone available there, microphone icon is there in Bing search and control h microphone works.

It's as if Microsoft deleted copilot microphone, I have seen documentation where they disabled voice supposedly temporarily can you tell me if it is still disabled or have they re-enabled it and it just doesn't work?

Thanks in advance

Answer 2

gm4 5

THEY TOOK A PERFECTLY GOOD APP AND CREATED A DISASTER

C N 0 Reputation points

2026-10-29T13:56:45.43+00:00

Yes they had it good and changed it so you have to pay.
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator

2026-10-31T12:24:49.53+00:00

Hi

I understand your frustration. Copilot previously provided the spoken experience you needed for language learning, so having that functionality stop working after the migration understandably feels like a significant step backward.

Although I cannot reverse the change or investigate the service from this forum, I encourage you to submit your feedback directly through Copilot. This is the best way to ensure that your experience with the migration and the loss of spoken responses is shared with the appropriate product team.

I hope Microsoft Support can also help clarify whether the previous voice experience can be restored for your account.