Use the same Microsoft account that received the $25 Rewards credit, select Join Game Pass, and choose the Microsoft account balance during checkout.
Purchase Game Pass Ultimate
- Sign in to your Microsoft account using the account where you redeemed the reward.
- Check that the $25 appears under Payment options. Rewards redeemed as Microsoft or Xbox gift cards are normally deposited directly into that account as promotional balance.^1^
- From the account dashboard, locate Game Pass and select Join Game Pass.^2^
- Select Game Pass Ultimate, continue to checkout, and use Microsoft account balance as the payment method. Microsoft confirms that account balance can purchase Xbox-related subscriptions.^3^
- Review the total and complete the purchase.
If the $25 does not cover the total
The total may exceed your balance. If that happens, add another payment method to cover the remainder or add more value to the account. Microsoft’s gift-card terms require another registered payment method when the account balance is insufficient.^4^
Important account and renewal details
- The balance cannot be transferred to another Microsoft account. The Game Pass purchase must be made from the account holding the $25.
- Rewards funds are promotional balance and may have an expiration date, so check the displayed expiration before purchasing.^1^
- After subscribing, manage renewal under Services & subscriptions → Game Pass Ultimate → Manage. You can turn recurring billing off if you do not want a future charge.^5^
If the balance appears but is unavailable at Game Pass checkout, contact Microsoft Support through the Get Help → Contact Support path listed on the account-balance support page.^3^
References
- Learn about Microsoft Rewards | Microsoft Support
- Use a screen reader to navigate your Microsoft account | Microsoft Support
- Add money to your Microsoft account | Microsoft Support
- Microsoft gift cards terms and conditions | Microsoft Support
- Use a screen reader to manage your account billing and subscriptions | Microsoft Support