Word and To Do on Android do not show the text body correctly (in edit mode)

Udo Behm 0 Reputation points
2026-10-28T13:02:42.7466667+00:00

Hi (# 7110953755),

I have a serious problem with the Word and To Do App on my Android smartphone (Moto G86 Power). The formatting toolbar is covering the text, so I cannot write. And in To Do the bottom part of the note just gets cut off.Screenshot_20261028-135729_Word

Screenshot_20261028-135647_To Do

Changing to gesture navigation doesn't help. Reducing the text size in the settings doesn't help. Writing the developers of these two apps doesn't help - they just ignore this problem... Microsoft support cannot help...

Microsoft 365 and Office | Word | For home | Android
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  1. AI answer

    2026-10-28T13:03:06.8533333+00:00

    This matches a known Word for Android usability issue where the toolbar can cover the active editing area.

    Try these workarounds in Word:

    1. Press Enter to move the active line higher on the screen.
    2. Use the phone’s Back button to hide the keyboard, then reposition the document.
    3. In Word, tap the Mobile view button to switch to the phone-optimized reading/editing view. When needed, switch back with Print Layout.
    4. If formatting options are taking too much space, collapse or reduce the visible ribbon area where possible. On Android phones, some formatting controls are shown only after expanding the ribbon.
    5. Submit feedback from inside Word through Profile picture > Help & Feedback and include the device model, Android version, and Word app version.

    For broader Android app rendering problems affecting multiple Microsoft apps, a reported workaround is:

    1. Open Settings on Android.
    2. Search for Android System WebView.
    3. Open App Details in Store.
    4. Remove Updates.
    5. Reboot the phone.
    6. Open Android System WebView again and Update it.
    7. Reboot again.

    If Android System WebView does not appear in the app list, the reported path is: Settings > Google > All services > System Services > Android System WebView.

    For Word-specific help inside the app on Android:

    1. Tap the menu button on the toolbar. If it is not visible, tap the back arrow at the top left of the toolbar.
    2. Tap Settings.
    3. Scroll to Online Help and Support.

    No supported fix for Microsoft To Do is provided in the available documentation here.


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