Certificate Download

Passing SC-100 alone does not necessarily issue the Microsoft Certified: Cybersecurity Architect Expert certificate; if you do not already hold a qualifying prerequisite certification, pass AZ-500, SC-200, or SC-300 within one year of passing SC-100 so that both requirements can be recorded and the expert certification can appear.^1^

1. Check whether the certification requirements are complete

SC-100 is the required exam for Microsoft Certified: Cybersecurity Architect Expert, but the certification also has prerequisite certification requirements.^2^

Sign in to Microsoft Learn using the same personal Microsoft account associated with the exam, then:

1. Select your profile picture → Profile.
2. Select Credentials → Certifications.
3. Check whether both items appear:
   • Your passed SC-100 exam.
   • At least one qualifying certification based on AZ-500, SC-200, or SC-300.

If the prerequisite is missing, complete one of those certifications within one year of the SC-100 pass. Passing SC-100 is still recorded, but the Cybersecurity Architect Expert certificate is not awarded until the certification requirements are met.

2. Download the certificate if the certification is listed

From the Certification Dashboard:

1. In the Certificates section, select View Certificates.
2. Select Download in the lower-right corner of the Certificates panel.
3. Select the checkbox beside Microsoft Certified: Cybersecurity Architect Expert.
4. Preview the certificate or download it; multiple selected certificates are delivered as a .zip file.^3^

You can also open Profile → Transcript to check whether the completed certification is recorded and save the transcript as a PDF.^4^

3. If all requirements are complete but the certificate is missing

Recent exam results may take 24–48 hours to appear in the Learn profile.^5^ If that period has passed:

1. Open Credentials Support.
2. Select Learning as the product family.
3. Select Microsoft Credentials as the product or service.
4. Choose the category closest to the missing-certification issue.
5. Select Professional No Charge and Email.
6. Include:
   • Your Learn username.
   • A concise description of the missing certificate.
   • Screenshots showing the passed exam and completed prerequisite.
   • Optionally, the exam date and score report as supporting evidence.

Credentials Support handles certification-record and certificate issues; support is provided by email.^6^

Do not post your email address, candidate ID, registration ID, or score report publicly in Microsoft Q&A.

References

1. SC-100 Certification - Microsoft Q&A
2. Microsoft Certified: Cybersecurity Architect Expert - Certifications
3. Access your certificates, badges, and transcript
4. View and share your transcript
5. Certification Not Showing Up in My Microsoft Learn Profile - Microsoft Q&A
6. Credentials support