Hot Mail Account Hacked

Dave Leithren 0 Reputation points
2026-10-27T23:55:36.8266667+00:00

Found out today that my chase visa account was hacked into according to chase bank when I couldn't log into my account. Working with their fraud department they told me that on 10/17/26 someone pretending to be me going thru my hotmail account got access to my chase account. They changed my home address on account and login and password to my visa account. I believe they saiid this happened in Colorado. Can we verify if someone was in my account on the 17th from another state other than Maryland.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. AI answer

    2026-10-27T23:55:52.97+00:00

    Yes. Microsoft account activity can be checked for the last 30 days on the Recent activity page, including when the account was signed in, location details, and how it was accessed. If there is an Unusual activity section, expand the event from 10/17/26 and select This wasn't me. If it appears under Recent activity, use Secure your account.

    Recommended steps:

    1. Open the Recent activity page and review sign-ins from 10/17/26.
    2. Check the listed location and access method for that event.
    3. Go to Security basics and change the Microsoft account password.
    4. Review security settings and update security info.
    5. Run a full antivirus scan on the PC before changing passwords.
    6. Check Outlook account settings such as connected accounts, forwarding, and automatic replies, because those can be changed after unauthorized access.

    If access to the Microsoft account is no longer available, use the hacked-account recovery process. The sign-in helper can provide self-help options and may offer the chance to talk to an agent.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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