Experiencing difficulty rendering certain images since 10/13

Welcome to Microsoft Q&A

Hello @John Lamelas I hope you are doing well,

Thank you for sharing the example. Based on the text you've provided, I don't see anything that would obviously violate Microsoft Copilot's safety policies. The content appears to be a historical/genealogical narrative describing family lineage and immigration history.

I did notice that you referenced Microsoft 365 Message Center incident MC1172532. If your image-generation failures began around October 13 and coincide with the timeframe of that incident, there may be a service-side issue rather than a problem with the genealogy content itself.

A few questions that may help narrow this down:

• Are the failures occurring when generating new images from text, editing existing images, or both?
• Does the Responsible AI rejection occur with every genealogy-related prompt, or only with specific families, locations, or historical content?
• If you start a completely new Copilot chat and submit a simplified prompt based on the same text, does it still fail?

If issue started at a specific point in time and the content appears benign, I recommend submitting feedback directly from the affected Copilot session using the thumbs down option and including:

• The exact prompt
• The date the issue began (October 13)
• The Copilot application being used
• A note that the prompt is genealogical/family-history content

If you're using a work or school account, your Microsoft 365 administrator should also review the current status of MC1172532 in the Microsoft 365 Message Center.

References

• Microsoft 365 Message Center: https://admin.microsoft.com
• Microsoft Copilot image generation: https://support.microsoft.com/copilot/using-image-generation-in-microsoft-copilot
• Copilot feedback process: https://support.microsoft.com/privacy/microsoft-copilot/providing-feedback

If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find similar solutions. Thanks!

Here is an example of what is getting rejected. Our interest in this family comes from the marriage of Catherine Blackwelder to John Paul Barringer. Their daughter, Leah Barringer, married Jacob Smith, and their granddaughter, Anna Smith, married Wiley Monroe Wise.

Most of the material in this section of the book comes from “The Blackwelder and Allied Families of North Carolina and Illinois,” by Deward Charles William, published in 1963.

The Blackwelders were originally named Schwarzwalder and anglicized their name upon coming to America. They were originally from the village of Buchenburg in the Duchy of Wurttemberg and later moved to Durnn, a village in the Marquisate of Durlach.

The name Schwarzwalder means “dweller in the Black Forest,” taken from the famous Black Forest of Germany, where the family lived.

Our first known Schwarzwalder ancestor, Jacobus Schwarzwalder, was born in 1592 in Buchenberg.  His son, Christian Schwarzwalder, was married at the Tennenbronn Evangelical (Protestant) Church uaber St. Georgen, Schwarzwald, to Anna Gotz, daughter of the late Roman Gotz.

Their son, another Jacobus Schwarzwalder, married a woman named Margaretha, and moved to Monchweiler bei Villingen where his eight children were born. After Jacobus’ death, Margaretha and then children moved to Durnn about 1708, where our ancestor Johannes Schwarzwalder, married Elisabetha Maushardt.

Johannes Schwarzwalder is our immigrant ancestor, arriving in Philadelphia in 1738. He anglicized his name to John Blackwelder. By 1746, the family was in Lunenburg, Virginia.

The Phifer family lived next to the Blackwelder family in Virginia. Martin Phifer, the head of the family, married John Blackwelder’s daughter, Margaret. They moved to Anson County in 1756. 

John’s son, Caleb Blackwelder, (Gottlieb Schwarzwalder in German) married Martin Phifer’s sister, Elizabeth “Betsy” Phifer, about 1756. By 1760, Caleb and Betsey were in Anson County, on Dutch Buffalo Creek, the part of Anson that would become Cabarrus County, North Carolina.

Even though Caleb Blackwelder was a contemporary of John Paul Barringer, Caleb’s daughter, Catherine Blackwelder, became John Paul Barringer’s second wife. She was the same age as two of John Paul Barringer’s children.