Why is this not showing as complete in my training?

Capone, Craig (Cognizant) 0 Reputation points
2026-10-27T14:43:47.84+00:00

I completed all modules. Why is this not showing as complete in my training?

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  1. AI answer

    2026-10-27T14:44:19.9433333+00:00

    If all seven modules show check marks, refresh the learning-path page, allow up to 24 hours for progress synchronization, and then escalate it as a Microsoft Learn tracking issue if the path remains incomplete.

    1. Open the learning path while signed in. It currently contains seven modules.^1^
    2. Refresh the page after several seconds. Microsoft states that saved progress can take a short time to register.^2^
    3. Check that the profile icon shows the same Microsoft account used while completing the modules. A closely matched completion issue notes that dashboard progress and badges can take up to 24 hours to synchronize.^3^
    4. If completion still has not appeared after 24 hours, select Report feedback at the bottom of one of the learning-path units. Include:
      • The learning-path title and URL
      • A screenshot showing all seven modules completed
      • Your Learn username
      • The approximate completion date and time
      This feedback channel is one-way, so Microsoft reviews submissions but does not send individual replies.^2^

    If progress is split across two Learn profiles

    Only use this option if different accounts show different portions of your progress:

    1. Select your profile icon → Settings.
    2. Under Account Management, select Add login account.
    3. Sign in with the other account.
    4. If that account belongs to another Learn profile, Microsoft Learn starts a profile merge, combining learning progress and removing duplicates.

    Profile merging cannot be undone.^4^

    If the path remains incomplete and you need a tracked support response rather than one-way feedback, submit the issue through Microsoft Learn Credentials Support; similar unresolved Learn progress cases are redirected there.^5^

    References

    1. Draft, analyze, and present with Microsoft Copilot
    2. Troubleshooting common training issues in Microsoft Learn
    3. Completed module not showing as complete on Microsoft Learn (Yes4Youth) - Microsoft Q&A
    4. Managing your Microsoft Learn profile settings
    5. unfinished Plan in Microsoft Learn - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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