I payed my subscription its not gone throughout my storage keeps saying to upgrade.

Check that OneDrive is signed in with the same Microsoft account used to purchase the subscription; storage upgrades can take up to 24 hours to appear.

Check the subscription and storage

1. Open Account Services & Subscriptions and sign in with the account used for payment.
2. Confirm that the OneDrive or Microsoft 365 subscription is listed as Active.
3. Open Manage your storage using that same account.
4. Check whether the paid subscription and new storage allowance appear there. Microsoft states that an allowance can take up to 24 hours to update after purchase.^1^

If the website shows the new storage but the app does not

On Windows:

1. Select the OneDrive cloud icon on the taskbar.
2. Select Help & Settings (gear) → Settings → Account.
3. Check the displayed email address.
4. If it differs from the purchasing account, select Unlink this PC.
5. Sign in again with the account that owns the subscription.

If it still has not updated

• If fewer than 24 hours have passed since payment, allow the full update period.
• If more than 24 hours have passed and the subscription is visible but storage is unchanged, use Contact Microsoft Support from the billing page. Microsoft Support can inspect the account and transaction; this public Q&A forum cannot access accounts.^1^
• If this is a shared Microsoft 365 subscription, confirm that the recipient accepted the sharing invitation, then wait two hours and refresh Manage storage.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Troubleshoot sharing a Microsoft 365 subscription")
• If the subscription was purchased through Apple, Google, or another retailer, manage it through that provider and use Services & subscriptions → Manage to identify the provider.[^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")

Do not post your email address, receipt, payment details, or other account information here.

References

1. OneDrive billing questions | Microsoft Support
2. [Troubleshoot sharing a Microsoft 365 subscription](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
3. [Switch between Microsoft 365 subscriptions](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])