HELP LOCATING ORGANIZATIONS USER ADMINISTRATION ACCOUNT

Eboni Cartwright 40 Reputation points
2026-10-26T20:44:12.97+00:00

Great afternoon to you.

My name is [Moderator note: Personally Identifiable Information removed], and I am the administrative manager for [Moderator note: Personally Identifiable Information removed]. We have been trying to migrate data from Dropbox to Microsoft SharePoint, but we have not been able to identify who the admin is for our business account.

We are wondering if you could assist in helping us identifying who is the admin owner is and how we can have it changed to a new admin.

Any help you can provide is greatly appreciated.

Microsoft 365 and Office | SharePoint | For business | Other
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Answer accepted by question author
Kai-L 21,435 Reputation points Microsoft External Staff Moderator
2026-10-26T22:35:43.2933333+00:00

Dear Eboni,

I’m glad I could provide you with helpful information. If you have any further questions or need additional assistance down the road, feel free to post back. Not only I, but other professionals in the forum are always here to help. Please don't forget to click "Yes" and upvote the answer on your post whenever the information helps you, as this can benefit other community members.

Thank you again for being a valued member of the Q&A community and I wish you all the best.

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Kai-L 21,435 Reputation points Microsoft External Staff Moderator
2026-10-26T20:57:05.64+00:00

Dear Eboni,

As a forum moderator, I am not able to make changes to your organization's Microsoft 365 tenant or assign a new admin. However, I can help look into who the current admin is. Could you please share your domain with me through a private message? When you have a moment, please click the banner at the top of this thread to open our private conversation.User's image

Thank you for your patience and understanding.

If the answer is helpful, please click "Yes" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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