Laptop Audio in teams

Lisa Bragg 0 Reputation points
2026-10-26T19:54:37.4433333+00:00

My lap top shows the speak is open and volume is up, I can hear the invitees, but they cannot hear me. Then, the meeting seemed to synch with my iphone (I dont want that) not sure how to fix

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Ruby Nguyen 3,640 Reputation points Independent Advisor
    2026-10-26T20:45:48.34+00:00

    Good day Lisa, 

    Just to gently clarify before going any further, this forum is separate from Microsoft Support. I don’t have the ability to access or investigate individual accounts because this is a user‑to‑user support forum.  

    To help me better understand the situation and assist you effectively, could you please share a few details such as:   

    1/ Are you using the Teams desktop app or Teams on the web? 

    2/ Is your device running Windows or macOS? 

    3/ Are you using the laptop's built in microphone, a headset, or another audio device? 

    4/ Does the microphone work normally in other apps such as Zoom or Google Meet? 

    5/ Did you join the meeting on both the laptop and the phone, or did Teams simply show an option to add or transfer the meeting to the phone? 

    This will help me better understand the context and provide more targeted support. Any additional information will help me better understand and support you.    

    Since you can hear other participants, the speaker is working correctly. The focus is to check the microphone settings and ensure the meeting stays on the laptop. If the same Teams account is signed in on both the laptop and the phone, Teams can show options to add the phone or transfer the meeting. The meeting only moves to the phone after that option is selected. 

    Option 1: Try use Teams on the web 

    • If you're experiencing the issue in the Teams desktop app, please try joining the meeting using Teams on the web. You can also go to Settings and more (three-dot icon) > Settings > Devices and select Make a test call to test your microphone. 

    Option 2: Check the microphone in Teams 

    • In the meeting, make sure the microphone isn't muted. 
    • Select the arrow next to the microphone icon and open Audio settings. 
    • Under Microphone, select your laptop microphone or the headset microphone you want to use. 
    • Speak and confirm that the microphone level moves. 
    • You can also go to Settings and more (three-dots icon) > Settings >  Devices and run Make a test call to test the microphone. 

    Option 3: Allow microphone access 

    On Windows:  

    • Open Settings > Privacy & security > Microphone. 
    • Turn on Microphone access. 
    • Turn on Let apps access your microphone. 
    • Make sure Microsoft Teams is allowed. 
    • Turn on Let desktop apps access your microphone. 
    • Restart Teams and test again. 

    On Mac: 

    • Open System Settings > Privacy & Security > Microphone. 
    • Make sure Microsoft Teams is allowed to use the microphone. 
    • Restart Teams and test again. 

    Option 4: Check the headset 

    • Make sure the headset mute button is turned off. 
    • If the headset has a microphone boom, place it in the active position. 
    • Disconnect and reconnect the headset. 
    • Return to Teams Audio settings and select the headset microphone again. 

    Option 5: Keep the meeting on the laptop only 

    • If you are signed in to Teams on both your laptop and phone, the meeting can appear on both devices. On the phone, don't select Add this device or Transfer to this device. 
    • If the meeting is already open on the phone, leave the meeting from the phone. 
    • On the laptop, make sure Computer audio is selected. In Audio settings, select the laptop microphone and speaker. 
    • If both devices joined the meeting, select the arrow next to Leave, choose Leave on all my devices and then rejoin from the laptop only. 

    If you have any questions, please don’t hesitate to reach out at any time. 

    Thank you for your patience and understanding. 

    If you have any extra questions about this answer, please click "Comment".            

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  2. AI answer

    2026-10-26T19:55:24.17+00:00

    Select the laptop’s microphone—not its speaker—as the Teams input device, then leave the meeting on the iPhone without choosing Leave on all my devices.

    Fix the laptop microphone

    1. In the Teams meeting, verify the Mic button does not have a line through it.
    2. Select the arrow beside Mic → More audio settings.
    3. Under Microphone, select the laptop’s built-in microphone or the microphone on the headset you intend to use.
    4. Speak and check whether the input indicator responds.
    5. Outside a meeting, open Teams → Settings and more (…) → Settings → Devices:
      • Select the same microphone.
      • Select Make a test call and record a short message. Teams should play it back. This test is unavailable in Teams on the web. ^1^

    Speaker volume only controls what you hear; it does not control whether others hear your microphone.

    Disconnect the iPhone

    If Teams is open with the same account on both devices, the iPhone can join as a second device. Teams normally switches off the second device’s microphone and speaker to prevent echo. ^2^

    • On the iPhone meeting screen, tap Leave to remove only the phone.
    • Do not select Leave on all my devices, because that also ends the meeting on the laptop.
    • If the meeting was transferred to the iPhone and the laptop was removed, open the meeting on the laptop, select Join, and choose the laptop’s audio settings before joining again.

    For future meetings, if the iPhone displays Join call, do not select Add this device or Transfer to this device unless you deliberately want the phone connected.

    If the microphone still does not work

    Check whether Windows can hear it:

    1. Open Start → Settings → System → Sound.
    2. Under Input, select the intended microphone.
    3. Run Microphone test:
      • Windows 11: select Start test, speak, select Stop test, and play the sample.
      • Windows 10: speak and watch the Test your microphone indicator.
    4. If Windows detects the mic but Teams does not, open:
      • Windows 11: Settings → Privacy & security → Microphone
      • Windows 10: Settings → Privacy → Microphone
    5. Turn on Microphone access, Let apps access your microphone, and Let desktop apps access your microphone. Ensure Teams access is enabled, then close Teams and reopen it. ^3^

    If Windows shows no microphone response at all, run the recording/input audio troubleshooter from Settings → System → Sound on Windows 11, or Settings → Update & Security → Troubleshoot → Additional troubleshooters → Recording Audio on Windows 10. ^3^

    References

    1. My microphone isn't working in Microsoft Teams | Microsoft Support
    2. [Desktop](https://support.microsoft.com/teams/meetings/join-a-microsoft-teams-meeting-on-a-second-device)
    3. [Windows 10](https://support.microsoft.com/windows/hardware/drivers/fix-microphone-problems#others-can't-hear-me)
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