How do you get the Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963 to stop trying to update?

Hide or decline only Hewlett-Packard - USB - 48.2.4483.1963 through the update source managing this PC, then complete one restart to clear any installation already pending.

1. Identify the PC’s update source

Determine whether the device receives driver updates from:

• Public Windows Update directly
• WSUS
• An assigned Intune driver-update policy

Apply the block at that source; blocking it elsewhere will not affect what the PC receives. This package is an HP USB driver in the Microsoft Update Catalog, not a documented Windows-wide known issue.^1^

2. Public Windows Update: hide this specific driver

If the HP device is working normally, use Microsoft’s Show or Hide Updates troubleshooter. Microsoft Q&A guidance for this exact driver recommends hiding it so Windows Update stops offering it.^2^

1. Download wushowhide.diagcab from Microsoft: http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab
2. Run the troubleshooter as an administrator.
3. Select Next and wait for the scan.
4. Select Hide updates.
5. Check Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963.
6. Select Next, wait for confirmation, and close the tool.
7. Restart once.
8. Open Settings → Windows Update → Check for updates and confirm that the driver is no longer offered.

Hiding prevents future offers; it might not cancel a restart already pending from this or another update. If the same restart request remains after the reboot and rescan, inspect Windows Update → Update history to identify the update and error code responsible. Repeated offers can occur when an update did not install correctly or Windows Update cannot detect its installed state.^3^

3. WSUS-managed device

In the WSUS console:

1. Select Updates → All Updates.
2. Search for the HP USB driver and verify its exact version.
3. Review its approvals before changing it.

Selecting Decline prevents that WSUS server from offering the update to all clients, not just this PC.^4^ Therefore:

• If the driver should be blocked throughout the WSUS environment, select it and choose Decline → Yes.
• If only this PC should be excluded, do not globally decline it. Use the organization’s existing computer-group approval targeting so it is not approved for the group containing this device.

After changing the approval, run a client update scan and restart once if Windows already shows a pending reboot.

4. Intune-managed driver policy

This option applies only if the driver appears in a driver-update policy assigned to the device.

1. Open Intune admin center → Devices → Windows updates → Driver updates.
2. Open the applicable policy.
3. Verify that its assignment is limited to the intended device or device group.
4. Locate the exact HP driver and set it to Declined.
5. Save the policy and allow the client to sync and rescan.

Declining removes the driver from deployment through that policy and can later be reversed.^5^ It does not prove that an installation already underway—or its pending restart—has been canceled, so complete one restart and verify the result afterward.

Avoid enabling Do not include drivers with Windows Updates solely for this incident: that policy excludes Windows Update driver packages broadly, rather than blocking only this HP package.^6^

References

1. Microsoft Update Catalog
2. I can't update windows here is a screenshot with the error: - Microsoft Q&A
3. Windows Update or Microsoft Update repeatedly offers the same update
4. Updates Operations
5. Configure Windows driver update policies
6. Configure Windows Update client policies