Lost Pass Key to Microsoft Project 2010 and Visio Premium 2010

Martin Aslan 0 Reputation points
2026-10-26T17:35:06.56+00:00

Dear Sir/Madam

I have found copies of discs for Microsoft Project and Visio Premium, both 2010 versions.

I would like to make use of them on my computer, having changed a few times since last installing them.

Sadly I have lost the Pass Key to these software packages. Can they be re-sent to me?

These were ordered when I was still working for CB&I UK and have since moved on.

Details of my software are below for information:

Microsoft Project Pro 2010, [Moderator note: Personally Identifiable Information removed]

Microsoft Visio Premium 2010, [Moderator note: Personally Identifiable Information removed]

Yours sincerely

Martin Aslan

Microsoft 365 and Office | Project | Other | Windows
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  1. Ryan-N 16,955 Reputation points Microsoft External Staff Moderator
    2026-10-26T17:56:37.1433333+00:00

    Hi Martin,

    Welcome to the Microsoft Q&A forum.

    First of all, please understand that this forum is a community where users exchange information and share their experiences with one another. The moderators and users on this forum are unable to directly assist you with recovering your Product Key or providing the Product Key information to you. However, I will do my best to assist you within the scope of my capabilities.

    Based on your description, these products were purchased while you were working at CB&I UK.

    If these licenses were purchased by your former company and provided to you through the company's Volume Licensing program, the licenses and Product Keys may be owned and managed by the organization. In this case, you will need to contact the administrator or IT department of your former company for assistance in checking and retrieving the Product Keys for these products.

    If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

    I look forward to continuing the conversation.


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