actory manufacturing date for serial 024549421257

mostafa khosravi 0 Reputation points
2026-10-26T17:31:59.7566667+00:00

I have already checked my Surface warranty. I need the factory manufacturing date for serial 024549421257. Please connect me with a support agent who can check this information.

Surface | Other
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  1. S.Sengupta 33,091 Reputation points MVP Volunteer Moderator
    2026-10-27T00:52:51.6833333+00:00

    Here is how to reach someone who can check it:

    • Microsoft Support chat or phone: Go to support.microsoft.com/contactus, choose Surface, and sign in with the account the device is registered to. Ask for a Surface hardware support agent and say you need the manufacturing date for the serial. Those agents can see build and warranty records that the public warranty checker doesn’t show.
    • Microsoft Store or Answer Desk: Call or chat with them, or visit in person if one is near you. They can pull up the same records and sometimes give you the information in writing.
    • Authorized service provider: If you’re dealing with a dealer or repair center, they can request the build date through Microsoft’s partner channel.

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