No gift cards in my account, refill it soon

Microsoft Rewards gift cards cannot be manually refilled on an individual account; redeem an available offer from the Rewards page, or contact Rewards Support if your catalog is unexpectedly empty.

What to do

1. Sign in to the Microsoft account where you earned the points.
2. Open the Microsoft Rewards redemption page.
3. Redeem one of the gift cards currently displayed. Eligible rewards become visible when you have enough points, but offers vary by country and some gift cards are not always available. Microsoft Support cannot provide dates for restocking or removal.^1^
4. Check the page periodically if the card you want is missing.

Use the same country or region in which you joined Microsoft Rewards, and do not use a VPN to access another market. Rewards differ by account, region, and market, and attempting to redeem outside your current market can violate program policy.^1^

If no gift cards appear at all

Submit the form on the Microsoft Rewards Support page while signed in to the affected account. Include:

• Your country or region
• The gift card that is missing
• A screenshot of the Redeem page
• Your current points balance
• How long the catalog has been empty

The Rewards Support team can investigate an account-specific catalog problem, although it cannot promise a restock date.^2^

Microsoft Edge or Windows 11 cannot replenish Rewards inventory, so reinstalling or resetting Edge is not applicable here.

References

1. How to redeem Microsoft Rewards points | Microsoft Support
2. Learn about Microsoft Rewards | Microsoft Support