Unable to Sign In Due to Parental Consent Verification Loop

Hi @Patthareeya Kooburat

I understand that you're unable to sign in because the parental consent verification keeps looping.

To better understand the issue, could you please clarify whether the sign-in problem is affecting the child account or the parent/organizer account? Also, at which step does the verification return you to the beginning?

If possible, please also let us know whether the same issue occurs when you try from a web browser, rather than the iOS app.

This information will help narrow down the appropriate next steps.

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