Bought Windows 11 for Parallels Desktop in Aug. Sold Mac in October. Need Key for new Mac

SteveOrionexp 20 Reputation points
2026-10-25T19:26:48.58+00:00

I bought Windows 11 product key in late August2026. Installed it using Parallels Desktop on my Mac Pro. October 22, 2026 I bought a new Mac Studio and migrated all files to the Studio. I wiped the Mac Pro to sell it. Set up Parallels, but when it comes to activating Windows 11, I don't have the Product key to do this on the Mac Studio. I've tried looking everywhere but can't find it. How do I get this from Microsoft. TIA.

Windows for home | Windows 11 | Licensing and activation
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Neil D 34,915 Reputation points Volunteer Moderator
2026-10-25T19:39:50.0366667+00:00

Do you still have the old Parallels installation showing on you account and does that account also show the licence in Purchase History.

You should try the activation troubleshooter and select I changed hardware if you still have the old parallels system showing on your account.

If you don't have it shown in your account then you will need to contact Microsoft Support directly to see if they can help.

Use the Get Help app in windows and search the phrase billing then select Contact Support at the bottom of the window. There will be a couple more filters to select then you should see Chat with a support agent in your web browser.

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