How activated office 2021 on mac

Noldy Mumu 0 Reputation points
2026-10-24T10:03:07.6333333+00:00

Hello Microsoft Support,

I own Office Home & Student 2021 for Mac, which is listed in my Microsoft account as added on May 28, 2024.

I use a MacBook Air M1 running macOS Tahoe 26.7.1. My current Microsoft Word version is 16.114.1 (Build 26102031).

After signing in with the correct Microsoft account, Word displays:

“No License Found — Your Office 2021 license is not supported with this version of the application.”

My Microsoft 365 Family subscription has expired, but Office Home & Student 2021 is still listed in my account.

Could you please verify my Office 2021 license and activation entitlement, and help me activate it? If this is a compatibility issue with Office version 16.114.1, please provide the official compatible Office 2021 for Mac installer or the appropriate supported workaround.

Thank you.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
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  1. DaveM121 (2) 17,800 Reputation points Volunteer Moderator
    2026-10-24T10:37:44.9533333+00:00

    This error is being reported with the Office apps on a Mac at the moment, follow these steps, step 3 is important.

    1

    Use the steps provided on this link to remove the Office licence from your Mac:

    https://support.microsoft.com/en-us/microsoft-365-activation-licensing/how-to-remove-office-license-files-on-a-mac

    2

    Uninstall the Office apps using the steps provided on this link:

    https://support.microsoft.com/en-au/office/lifecycle/officeinstall/uninstall-office-for-mac

    3

    Then download and install the October 6th version of Office for Mac from this link.

    https://res.public.onecdn.static.microsoft/mro1cdnstorage/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoupdate/Microsoft_365_and_Office_16.113.26100421_Installer.pkg

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