If access broke immediately after the OS update, check the SMB client security changes first. Recent Windows versions can block older or less secure share access by default, even when the share itself is still enabled.
- Identify what changed on the client
- Open Command Prompt and run:
net use - Open PowerShell and run:
Get-SmbConnection Get-SmbClientConfiguration - Open Event Viewer > Applications and Services Logs > Microsoft > Windows > SMBClient and review the Connectivity and Security logs.
- Open Command Prompt and run:
- Test the share directly from Command Prompt
- Try mapping it with:
net use <DeviceName>: \\<ServerName>\<ShareName> - This helps confirm whether the issue is File Explorer only or SMB access in general.
- Try mapping it with:
- If the target is an older Windows 10 device, NAS, or appliance, check for guest access blocking
- If the message mentions unauthenticated guest access being blocked, enable insecure guest logons on the client.
- Warning: this reduces security and should be used only on a trusted private network.
- Registry method:
- Open Registry Editor.
- Go to:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\LanmanWorkstation - Create DWORD (32-bit) Value named
AllowInsecureGuestAuth. - Set it to
1.
- Or Group Policy:
- Run
gpedit.msc. - Go to Computer Configuration > Administrative templates > Network > Lanman Workstation.
- Open Enable insecure guest logons and set it to Enabled.
- Run
- Recheck sharing and discovery on the Windows 10 host
- Open Control Panel > Network and Internet > Network and Sharing Center > Advanced sharing settings.
- Turn on:
- Network discovery
- File and printer sharing
- If using a home/private network scenario, also verify the network profile is Private.
- Make sure the required discovery services are running
- Open Services.
- Set these to Automatic:
- Function Discovery Provider Host
- Function Discovery Resource Publication
- SSDP Discovery
- UPnP Device Host
- Restart the PC after changing them.
- If the share is visible but access is denied, verify both share and NTFS permissions on the Windows 10 folder
- On the shared folder: Properties > Sharing > Advanced Sharing > Permissions.
- Confirm the required user, or Everyone for testing, has the needed access.
- Then open Properties > Security and confirm NTFS permissions also allow access.
- A mismatch between Share and NTFS permissions can cause access failures even when sharing is enabled.
- If the target only supports SMB1, temporarily enable the SMB 1.0 client to test
- Open Control Panel > Programs > Programs and Features > Turn Windows features on or off.
- Enable SMB 1.0/CIFS File Sharing Support > SMB 1.0/CIFS Client.
- Restart and test again.
- Warning: SMB1 is legacy and less secure. Use it only to confirm compatibility, then move the target device to SMB2/SMB3 if possible.
- If access by name fails but IP works, enable NetBIOS over TCP/IP
- Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
- Open the adapter > Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties > Advanced > WINS.
- Select Enable NetBIOS over TCP/IP.
- Also open Services and make sure TCP/IP NetBIOS Helper is set to Automatic.
The most likely causes after an update are:
- guest access now blocked by default
- SMB signing or other SMB security enforcement changes
- the target requiring SMB1
- name resolution/NetBIOS failure
- share or NTFS permission mismatch
References: