Appeal for Microsoft Rewards Account Suspension

Submit the appeal through the Microsoft Rewards Support form, because a forum post cannot initiate an account review or reinstatement.^1^

Submit the appeal

1. Open the support form and sign in with the same Microsoft account whose Rewards access was suspended.
2. Select the category for a suspended Microsoft Rewards account.
3. Enter the requested account and contact information.
4. In the issue description, include:
   • The date the suspension notice appeared.
   • The exact wording of the notice.
   • Your country or region and any recent travel.
   • Whether you use Rewards on multiple personal devices.
   • A request for the specific policy issue and a manual review.
   • A screenshot of the suspension notice, if attachments are supported.
5. Submit one complete request and monitor the contact email associated with the ticket, including its junk or spam folder.

Microsoft’s published account policies identify activities that can place an account under review, including multiple user accounts, inaccurate account information, IP-location masking, automation, earning in more than one country on the same day, or redeeming outside the country where points were earned.^2^ These are review points, not confirmation of why this particular account was suspended; only Rewards Support can determine the account-specific reason.

A concise appeal can say:

My Microsoft Rewards account was suspended on [date]. I believe the suspension may have been made in error and request a manual review. I have reviewed the account policies and am willing to correct any unintentional issue involving my account information, location, or activity. Please identify the policy concern and advise whether my Rewards account can be reinstated. My country/region is [region], and I have attached the suspension notice.

Do not post the account email address, phone number, screenshots containing identifiers, or other personal information in this public forum. Provide those details only in the Microsoft Rewards Support form. The form is the official route for additional Rewards assistance.^3^

References

1. Appeal for Microsoft Rewards Account Suspension - Microsoft Q&A
2. Getting the most out of Microsoft Rewards | Microsoft Support
3. Limiting your searches in Microsoft Rewards | Microsoft Support