cant hea any sound

Mahua chowdhury 0 Reputation points
2026-10-21T16:35:10.6+00:00

Screenshot 2026-10-21 223304

Windows for home | Other | Music, photos, and video
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  1. AI answer

    2026-10-21T16:35:45.28+00:00

    Start the video, then set the browser’s volume and output device in Windows Volume mixer, because the screenshot shows the video and Windows volume controls are already unmuted.

    Check the browser’s audio

    1. Click the Play button in the video.
    2. Open Start → Settings → System → Sound → Volume mixer.
    3. Under Apps, find your browser (Chrome, Edge, Firefox, etc.).
    4. Confirm:
      • The browser is not muted.
      • Its volume is turned up.
      • Output device is set to your laptop speakers or the headphones you intend to use—not an HDMI monitor or disconnected device.
    5. Reload the webpage and play the video again.

    Windows allows each app to have its own volume and output device, independent of the main volume control.^1^

    Determine whether it affects only the browser

    Play a Windows notification sound, music file, or another video.

    • Sound works elsewhere: The issue is limited to the browser or website. Keep the correct browser settings in Volume mixer, then close and reopen the browser.
    • No applications produce sound: Check the Windows output device:
      1. Open Settings → System → Sound.
      2. Under Output, select the built-in speakers or connected headphones.
      3. Open More sound settings → Playback.
      4. Right-click the intended device and select Set as default.
      5. Select that device in Sound settings and set Audio enhancements to Off.^2^

    If there is still no sound anywhere

    1. Open Start, type services.msc, and press Enter.
    2. Right-click Windows Audio → Restart.
    3. Right-click Windows Audio Endpoint Builder → Restart.
    4. Test the sound again.^1^
    5. Run Settings → System → Troubleshoot → Other troubleshooters → Audio → Run.^3^

    If Speakers do not appear under Output, open Device Manager → Sound, video and game controllers. Enable the audio device if disabled; if it is missing, use View → Show hidden devices, followed by Action → Scan for hardware changes. If necessary, install the latest audio driver from the PC manufacturer and restart Windows.^4^

    References

    1. Windows 11
    2. Windows 11
    3. Windows 11
    4. Windows 11
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. GsN5034 - IA 79,820 Reputation points Independent Advisor
    2026-10-21T17:23:45+00:00

    Hello,

    May I please know which default audio output device is selected in the system Sound Settings?

    • Go to Start > Settings > System > Sounds.

    (Example screenshot: Ensure your laptop's default audio output device is selected.)

    User's image

    If the default audio output device is selected, but you still don't hear any audio,

    • Scroll down to the 'Advanced' section.
    • Select 'Volume mixer.'
    • Under 'Apps,' make sure the volume is enabled and set to an appropriate level for each application, especially the one playing your video or audio.

    If the issue persists, restart your PC and test the audio again.

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