A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization identity validation stuck at "Processing" since 2026-10-18
in2vert
0
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We started a public organization identity validation for our company on 2026-10-18 and it has shown "Processing" ever since, with no email or request for more information.
- Identity validation request ID: ef1062ec-c8b7-44f1-9591-ca9b6879e7fa
- Type: Organization, Public
- Organization: in2vert UG (haftungsbeschränkt), Germany. Details were entered exactly as in the commercial register (Handelsregister)
- Account: Basic SKU, region North Europe (West Europe refused new customers on 2026-10-18)
- Subscription: pay-as-you-go
- Personal verification: completed via Microsoft Authenticator
The symptom looks like the one reported in this escalation thread, where the Verified ID step hangs at "Processing":
Could someone from the Artifact Signing team check whether this request is still being worked on or is stuck? We have not created a duplicate request. Happy to share tenant and subscription IDs privately.
Artifact Signing
Artifact Signing
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