Remove the repeatedly failing KB5126657 through Windows Recovery Environment before allowing another installation attempt, because seven failed cycles warrant rollback rather than another forced restart.
Remove the failed update
Uninstalling a security update temporarily removes its protections, but it is safer than repeatedly interrupting an installation at 99%.
If Windows still reaches the desktop:
- Open Start > Settings > Update & Security > Windows Update.
- Select View update history > Uninstall updates.
- Select KB5126657, if listed, and choose Uninstall.
- Restart normally and confirm Windows reaches the sign-in screen. Some updates cannot be uninstalled from Settings.^1^
If Windows becomes stuck again or cannot reach the desktop:
- Enter the Windows Recovery Environment using the repair tool or recovery screen that has been restoring the PC.
- Select Troubleshoot > Advanced options > Uninstall Updates.
- Select Uninstall latest quality update. KB5126657 is a cumulative quality/security update.
- Restart and confirm Windows loads normally.^1^
If Windows Recovery reports that no quality update can be removed, the failed installation has probably already been rolled back; continue with the checks below rather than forcing another repair cycle.
Before attempting it again
Microsoft does not currently document a KB5126657 issue matching a restart frozen at 99%. Its documented known issue concerns certain USB Audio Class 1.0 devices, not installation progress.^2^ The Windows 10 22H2 release-health page likewise does not list this symptom.^3^
After Windows is stable:
- Back up important files.
- Disconnect unnecessary USB drives, docks, printers, and other external hardware.
- Ensure drive C: has at least 20 GB free, because this is 64-bit Windows 10.
- Run the Windows 10 troubleshooter:
- Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters
- Select Windows Update > Run the troubleshooter.
- Clear the downloaded update files:
- Press Win+R, enter
services.msc, and press Enter. - Right-click Windows Update and select Stop.
- Open
C:\Windows\SoftwareDistribution. - Delete the contents of that folder.
- Return to Services, right-click Windows Update, and select Start.
- Press Win+R, enter
- Restart once, then check Windows Update again. Microsoft recommends the troubleshooter when an installation remains between 51% and 99%, and documents the cache-reset procedure for damaged update files.^4^
Windows 10 servicing status
Windows 10 reached end of support on October 14, 2025. KB5126657 applies to Windows 10 22H2 devices receiving Extended Security Updates (ESU).^2^ ^3^
If the same 99% failure occurs after the cleanup, do not repeat the repair cycle. Open the Get Help app and contact Microsoft Support with:
- Update: KB5126657
- Windows version: 22H2 x64
- Number of failures: seven
- Whether rollback succeeded
- Any error code shown under Settings > Update & Security > Windows Update > View update history
Microsoft identifies Get Help or Microsoft Support as the direct support route for home PCs.^3^
References
- [Windows 10](https://support.microsoft.com/windows/deployment/updates-lifecycle/how-to-uninstall-a-windows-update#uninstall-an-update-from-windows-re)
- October 13, 2026—KB5126657 (OS Builds 19045.7807 and 19044.7807 ...
- Windows 10, version 22H2 known issues and notifications
- [Windows 10](https://support.microsoft.com/windows/deployment/updates-lifecycle/troubleshoot-problems-updating-windows#most-common-windows-update-problems)