Dynamics 365 Sales AI Consultant Associate – New Exam Practice Page Not Opening

Waseem Akhtar 0 Reputation points
2026-10-21T12:05:09.88+00:00

Subject: Incorrect Redirect on Dynamics 365 Sales AI Consultant Associate Exam Practice Page

Hi everyone,

When I try to open the exam practice page for the Dynamics 365 Sales AI Consultant Associate certification, it redirects me to the Microsoft Certified: Machine Learning Operations Engineer Associate credential page instead.

Here is the redirect link: https://aiskillsnavigator.microsoft.com/credentials/cert-6e7fcf9954d1620318e5d199346ace3b7bd84edc8be79e735bcdc09ada8437bf

Is anyone else experiencing this issue? Could someone from Microsoft please confirm whether this is a known issue and advise how to access the correct exam practice page?

Thank you!
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  1. AI answer

    2026-10-21T12:05:57.15+00:00

    Use the current AB-210 AI Skills Navigator page at https://aiskillsnavigator.microsoft.com/en-us/credentials/cert-52877119ddf1a73eb5b91365f79b984077cc4037a44d68b3ec3f880679ea6a0b and sign in before launching the practice assessment.

    The URL shown in the question contains the credential ID currently assigned to AI-300: Operationalizing Machine Learning and Generative AI Solutions, which explains why it opens the Machine Learning Operations Engineer credential. Microsoft’s official assessment availability list gives the different cert-5287... destination for AB-210: Dynamics 365 Sales AI Consultant Associate.^1^

    Access the correct assessment

    1. Open the corrected AB-210 URL above.
    2. Select Sign in and authenticate with your Microsoft account.
    3. Confirm that the page title is Microsoft Certified: Dynamics 365 Sales AI Consultant Associate.
    4. Select Take the practice assessment.

    Signing in is required before the assessment can be launched, as stated in the AB-210 study guide.^2^

    About the incorrect redirect

    This is a stale or incorrect link on the certification page rather than an unavailable AB-210 assessment:

    • The certification page still exposes the cert-6e7f... link.^3^
    • Microsoft’s current availability table maps that ID to AI-300 and lists AB-210 under cert-5287....^1^
    • The AB-210 study guide also uses the corrected cert-5287... destination.^2^

    There is no confirmation in the available Microsoft material that this has been formally declared a known incident. If the corrected page still fails after sign-in, report the mismatched certification-page link through Microsoft Support → Contact us, including both URLs and the screenshots.^4^


    References

    1. Practice Assessments for Microsoft Certifications
    2. Study guide for Exam AB-210: Accelerating Sales Pipelines with AI in ...
    3. Microsoft Certified: Dynamics 365 Sales AI Consultant Associate
    4. Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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