I am trying to install a shared printer but unable to install the shared printer on client devices

23208_ARYAN_2323_24 _11064 0 Reputation points
2026-10-21T07:16:27.3133333+00:00

I have tried all the ways available on internet to share the printer but still facing some issues ..please help me ASAP .. I am facing this issue since 2 weeks
I am facing error : User's image

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Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
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  1. Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
    2026-10-21T07:40:56.9233333+00:00

    Welcome to Microsoft Q&A!

    Thank you for taking the time to provide the detailed information and screenshots.

    From the screenshot, the PowerShell command is failing with 0x80070709, which indicates an invalid printer name. Since the shared printer appears to be visible under \\VM-DESKTOP-K3OL6H, I recommend first verifying the printer share name and connectivity between the client device and the computer hosting the printer.

    Please try the following:

    1. On the computer sharing the printer, open Settings > Bluetooth & devices > Printers & scanners, select the printer, and open Printer properties > Sharing. Make sure Share this printer is enabled and confirm that the share name is exactly shareee.
    2. On the affected client, open File Explorer and enter:
    \\VM-DESKTOP-K3OL6H

    Confirm that the shared printer is visible. Based on the screenshot you provided, the printer appears to be listed there, which is a good indication that the client can access the host.

    1. Try adding the printer manually through Settings > Bluetooth & devices > Printers & scanners > Add device > Add manually > Select a shared printer by name, and enter:
    \\VM-DESKTOP-K3OL6H\shareee
    1. Please also confirm that VM-DESKTOP-K3OL6H is the actual computer name of the host rather than a DNS alias/CNAME.
    2. If you are already using the actual computer name, test RPC connectivity from the affected client by running the following PowerShell command:
    Test-NetConnection -ComputerName VM-DESKTOP-K3OL6H -Port 135

    Please check the value of TcpTestSucceeded.

    • If TcpTestSucceeded = False, this points to a connectivity issue between the client and host. Please check the firewall/network configuration and make sure the required File and Printer Sharing and Print Spooler RPC traffic is allowed.
    • If TcpTestSucceeded = True but the printer still cannot be installed, you may consider contacting Microsoft Support so the environment and diagnostic data can be investigated in more detail.

    For now, I would recommend avoiding unrelated registry modifications until the cause has been narrowed down. This helps prevent additional configuration changes from making the issue more difficult to troubleshoot.

    I hope these steps help you.

    References:

    Fix shared printer connection problems in Windows | Microsoft Support

    Errors when you connect to a shared printer by using a CNAME record - Windows Client | Microsoft Learn

    If you find it useful, please click Accept Answer.

    Thank you for choosing Microsoft Q&A.

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  2. AI answer

    2026-10-21T07:17:20.7266667+00:00

    \\VM-DESKTOP-K3OL6H\shareee is valid shared-printer syntax, so do not remove the backslashes; verify and re-create that exact share on the host before testing the client again. The Add-Printer cmdlet officially accepts \\printServer\printerName in this form.^1^

    1. Verify the queue and share name on the host

    On VM-DESKTOP-K3OL6H:

    1. Open Settings → Bluetooth & devices → Printers & scanners.
    2. Select the physical printer, then Printer properties.
    3. On General, print a test page to confirm the host can print.
    4. On Sharing:
      • Select Share this printer.
      • Set Share name to a simple name such as shareee.
      • Select Apply, then OK.
    5. On Security, confirm the intended user or group has Print permission.

    The name needed by the client is the Share name shown on this tab—not necessarily the printer’s display name.^2^

    2. Separate host access from printer installation

    You can browse the host in the screenshot, but test the exact path and authentication from the affected client:

    1. Press Windows+R.
    2. Enter: 
         \\VM-DESKTOP-K3OL6H
    3. If prompted, enter the username and password of an account on the host PC.
    4. Confirm that shareee appears with a printer icon.

    Shared printers may require the same account on both PCs or valid credentials for the host.^2^

    Interpret the result as follows:

    • The host does not open: resolve network/name-resolution access first.
    • The host opens but shareee is absent: the queue is not shared under that exact name.
    • The queue appears but connection fails: continue with sharing settings and drivers below.

    3. Check sharing settings on both PCs

    On both the host and client:

    1. Open Settings → Network & internet → Advanced network settings → Advanced sharing settings.
    2. Under the active network profile, turn on:
      • Network discovery
      • File and printer sharing
    3. Ensure both PCs are on the same local network.^2^

    After correcting the host share or credentials, connect through:

    Settings → Bluetooth & devices → Printers & scanners → Add device → Add manually → Select a shared printer by name

    Enter:

    \\VM-DESKTOP-K3OL6H\shareee

    4. If error 0x80070709 remains

    Check the driver versions rather than repeatedly recreating the connection:

    1. Install the printer manufacturer’s current Windows-compatible driver on the host.
    2. Install the corresponding driver on the client using an administrator account.
    3. Where possible, use the same driver version on both systems.
    4. Restart Print Spooler on both PCs:
      • Press Windows+R, enter services.msc.
      • Right-click Print Spooler → Restart.

    Microsoft’s print guidance recommends checking the logical printer, permissions, Group Policy, connectivity, and the client/server drivers. It also documents that Point and Print can require administrator credentials and that client/server driver version differences can trigger installation or update problems.^3^

    Do not apply the older Windows XP/Server 2003 policy workaround or disable Point and Print restrictions unless those are actually the operating systems involved. Also, do not use the CNAME registry workaround unless VM-DESKTOP-K3OL6H is a DNS alias rather than the host’s real computer name.

    If it still fails, provide the Windows edition/version of both PCs, printer model, whether the host prints locally, and the client/server driver names and versions from Printer properties → Advanced.

    References

    1. Add-Printer-Description
    2. [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-shared-printer-connection-problems-in-windows)
    3. Printing issue troubleshooting guidance
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