Wrong information on my account

Sharon Turnbough 0 Reputation points
2026-10-20T19:13:38.1066667+00:00

My daughter used her account on my microsoft 6 years ago. It will not let me change to my phone number and erase her from my account. Help please?

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
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  1. Ian-T 15,605 Reputation points Microsoft External Staff Moderator
    2026-10-21T06:31:37.8233333+00:00

    Hi @Sharon Turnbough

    It sounds like your daughter’s information may still be connected either through the Microsoft Family group or as account sign-in information.

    First, sign in at Microsoft Family. If your daughter is listed, select her account, remove consent if shown, and then choose Remove from family group.

    If her phone number is attached to your account instead, sign in to Manage how you sign in. Add your own sign-in method first, then select Remove beside your daughter’s number. If your number is already associated with another Microsoft account, you may be offered the option to transfer it.

    Thank you

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