My other outlook account has been hacked.

Question

My other outlook account has been hacked.

sten stensson 0

So, my outlook account got hacked, cant access it anymore so cant shut it down or anything, can find any mail for the support either, what do i do?

Got a mail to it that said i need to pay bitcoin or my passwords would get leacked, and i didnt, so now they all got leaked,
Made this account just to write this.

John Jefferson Doyon 90,560 Reputation points Independent Advisor

2026-10-20T17:14:51.6933333+00:00

Hi, @sten stensson

What exact error message are you getting when trying to sign in?

Does it look like the email address linked to your account was changed?

Also, please try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

Thanks!
sten stensson 0 Reputation points

2026-10-21T14:28:18.7066667+00:00

Wrong password, they cant send a code to my phonenumber either, have been in a chat with outlook support but they couldnt do more than send to the account retrieval service, which i did and havnt gotten any answers yet. Now im just waiting and hoping the dude or bot that hacked isnt doing any more harm.

Your answer

John Jefferson Doyon 90,560 Reputation points Independent Advisor

2026-10-20T17:14:51.6933333+00:00

Hi, @sten stensson

What exact error message are you getting when trying to sign in?

Does it look like the email address linked to your account was changed?

Also, please try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

Thanks!
sten stensson 0 Reputation points

2026-10-21T14:28:18.7066667+00:00

Wrong password, they cant send a code to my phonenumber either, have been in a chat with outlook support but they couldnt do more than send to the account retrieval service, which i did and havnt gotten any answers yet. Now im just waiting and hoping the dude or bot that hacked isnt doing any more harm.