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I have been billed for family 365 which I thought had been cancelled. I am now trying to get refund. I cannot think of where I got the product. I need this information to enable me to get a refund.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Log into any Microsoft account you may have on this link:
https://account.microsoft.com/services/
Do you find an active Microsoft 365 subscription listed there|?
If so, on the left, click the Billing icon, do you see a receipt for the Microsoft 365 subscription?
If so, click Manage beside the subscription and you can cancel the subscription form there, and also ensure you disable the recurring billing to avoid any future payments.
If you do not see the subscription payment in the Billing section, do you not know where you purchased the subscription from?